Trinh Thach Email & Phone Number

Chester, PA, US

- Meet regularly with key stakeholders to understand and document their product visions, needs and requirements for the business' products- Construct product roadmap and user stories based on business requirements- Identify and remediate problems, impediments, and defects that could delay the demo and delivery of the user stories in the Agile delivery cycle.

Chester, PA, US

- Review general ledger accounts to the corresponding subsidiary ledger, incomeand expense accounts, and monthly entries for accurate coding and correctledger amount - Ensure that transactions are correctly coded and verifies their compliance withfinancial procedures - Maintain records and files in accordance with established filing system - Execute core.

Chester, PA, US

- Answered 50+ inbound phonecalls daily from marketing division and thoroughly screen, qualify, and schedule housing appointments for homeowners- Entered customers’ information efficiently into in-house database from marketing department to create potential outreach and business for the company- Administered mentorship through script training, role-playing.

Partnered with the Anti-Violence Partnership of Philadelphia (AVP) to develop high-level marketing strategies and fundraising methods to secure a strong donor database Conducted interviews with board members, staff and clients to create strategic planning and analysis

Long Island City, NY, US

Engaged in courteous and efficient customer serviceIdentified customers' needs and advised them to the most appropriate products

Philadelphia, PA, US

Assisted with logistics for biweekly events that covered the political, cultural and philanthropic spheresUpdated social media platforms daily and maintained a strong following audience

Philadelphia, Pennsylvania, US

Managed calls during the live production of Voices in the Family Researched guests, wrote introductions for and contributed ideas to the radio show

Provided great customer service to international students and scholars about documentation for travel and study Updated and transferred students and scholars' documents into electronic format

Connected low-income women with access to health care and made additional referrals as needed Engaged in client-centered counseling through our help line with over 40 women per week

Oversaw the social media platforms and emails to facilitate clear communication between students and staffSecured proper technological equipment for classroom functions

Assisted in the designing of the semesterly Wharton Magazine issues Organized and managed documents and pictures for Wharton events

Maintained a $100,000+ budget for PAACH’s six programs and over 30 affiliated student organizations Provided excellent customer service to 20+ student visitors per day

Managed the database with 1000+ donors’ information and organized their contributions to the Federation

Bachelor’S Degree, Major: Communication Minor: Hispanic Studies

Communication (Audiovisual/Journalism)

High School

Oral Spanish, Modern Dance