Tri Bui
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Tri Bui Email & Phone Number

Technical Solutions Engineer at Epic
Location: Greater Madison Area, United States 14 work roles 3 schools
1 work email found @xbiotech.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email t****@xbiotech.com
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Current company
Role
Technical Solutions Engineer
Location
Greater Madison Area, United States
Company size

Who is Tri Bui? Overview

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Quick answer

Tri Bui is listed as Technical Solutions Engineer at Epic, a with 16403 employees, based in Greater Madison Area, United States. AeroLeads shows a work email signal at xbiotech.com and a matched LinkedIn profile for Tri Bui.

Tri Bui previously worked as QC Specialist I at Xbiotech Usa, Inc. and Website Developer at K Nails And Spa. Tri Bui holds Bachelor Of Science - Bs, Biomedical Engineering, 3.74 from The University Of Texas At Dallas.

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Email format at Epic

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{first_initial}{last}@xbiotech.com
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Profile bio

About Tri Bui

Experienced Technical Support Engineer with 2+ years in IT support, Information Security, software development, and project management, 7+ years in Quality Control and process development, 8+ years of management experience (5+ upper level in customer service, 3+ mid-level management in industry environments). Fluent in Vietnamese and adept in Spanish. Career goal is to be leading a team in providing cybersecurity for growing health care organizations, developing procedures to secure health related data, applications, and operations.

Listed skills include Food, Biomedical Engineering, Hospitality, Laboratory Skills, and 42 others.

Current workplace

Tri Bui's current company

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Epic
Epic
Technical Solutions Engineer
Madison, WI, US
Website
Employees
16403
AeroLeads page
14 roles

Tri Bui work experience

A career timeline built from the work history available for this profile.

Technical Solutions Engineer

Madison, Wi, Us

Technical Solutions Engineer

Madison, Wi, Us

Technical Solutions Engineer

Verona, Wisconsin, United States

• Supported 4 enterprise-wide implementation projects of Epic Electronic Health System (EHS) at university and large health systems.• Maintained repositories regarding Information Security to support team members from almost 600 health systems and secure their EHS.• Developed and implemented custom solutions for more than 20 health systems to meet end user needs and unique workflows.• Configured and optimized Epic’s software applications, with an oncology focus, ensuring seamless integration with existing systems.• Provided expert technical support and troubleshooting for complex issues to maintain exceptional level of service for clients.• Designed and developed dashboards to key in on implementation success metrics to automate gathering of Key Performance Indicators for stabilization. • Mentored a handful of new employees as part of their training and onboarding to new clients.• Translated 10,000 words per quarter on a small team to support customer and patient facing documentation across more than 200 health systems.• Coordinated transition of customer on-premise servers to Epic-hosted servers for a university health system.

Qc Specialist I

Austin, Texas Area

• Led the quality control team in product transition from a Janssen purchase in 2019, providing inventory management of over 20,000 samples (legacy clinical samples dating back to 2011) and related product segregation to improve flow of operation over 1.5 years.• Provided support on different QC projects as assigned, reviewing, interpreting, and analyzing data to reduce turnaround time of results from >60 days to <21 days.• Developed assays and optimized procedures for over 6 projects, while performing routine testing of in-process, release, and stability samples to ensure quality meets expectations for clinical trials (ELISA, Potency, DNA, immunochemistry assays).• Maintained critical laboratory reagents and performed preventive maintenance for assets to prevent out of date use and qualification (inventory, cGMP). • Cross-trained and supported QC Microbiology team with environmental monitoring to complete expedited aseptic drug product fills once a week (cleanroom operations, aseptic technique) in conjunction with the Janssen product acquisition.• Assisted QA team with management of assets, documentation, and calibration services after implementation of Micromain Global laboratory management system in 2020 to meet GMP criteria and auditing compliance.

Oct 2018 - Aug 2022

Website Developer

K Nails And Spa

Austin, Texas

Developed website to provide promotion and advertisement of business.Maintained website to have a mode of communication to customers and deliver a good customer service experience.Sent out monthly updates to inform customers of monthly promotional prices and events for services.

Jan 2016 - Oct 2020

Histology Lab Assistant

Austin, Texas

• Processed specimens (average 40 cases/day) efficiently and accurately for technicians and pathologists to provide accurate diagnosis for patients (quality control).• Developed new filing and organizational practices for pathological specimens, slides, blocks, and documents to improve workflow (Iron Mountain, documentation, specimen storage and disposal).• Coordinated with each floor’s hospital staff and other medical laboratories to complete >95% of ordered tests within 24 hours (interdepartmental communication).• Assisted in the front end of the lab, receiving samples from the 6 floors of the hospital and ER, to reduce turn-around testing time by about 30% over 3 months.• Supported microbiology in plating cultures, running PCR samples to help MLTs keep up with testing.• Performed radiological procedures with doctors to collect samples for pathologists (about 25 cases/week).

Jul 2017 - Oct 2018

Lab Assistant/Specimen Processor

Austin, Texas Area

• Processed over 30,000 various biological specimens overnight to deliver results by the 9-to-5 workday (quality control).• Provided support and feedback in implementing Roche automation systems and Impeco sample delivery track systems within 6 months to improve overall sample processing times.• Assisted team leadership and training of over 20 employees over two years improving work morale, quality, efficiency, and reporting results out each day 30 minutes earlier before the deadline (employee training, procedural optimization).• Performed maintenance on automated equipment to reduce errors in aliquoting and meet testing deadlines (instrument troubleshooting).• Inspected samples to ensure appropriate batches and volumes are delivered to testing benches for timely testing and results.

Jun 2015 - Nov 2017

Server

Green Pastures Restaurant

Austin, Texas

Provided quality service for customers to ensure phenomenal fine dining experiences.Maintained a level of safety and hospitality in dining room preparation to ensure cleanliness and safety as well as a pleasant atmosphere for customers to dine at.Maintained proper food handling techniques and regulations to deliver safe food and maintain a safe kitchen environment.Assisted in preparation and planning of multiple large group parties to plan events and ensure smooth operations during events. Provided quality experience for groups catering on site to build quality clientele rapport and customer satisfaction.

Jun 2015 - Sep 2015

Undergraduate Research Assistant

Assist graduates and PhDs with experiments to gather data for presentation and research.Fabricated organic field effect transistors (OFET) for protein and polymer testing and analysis.Performed column chromatography for protein or chemical compound extraction.Performed experiments with lower critical solution temperature (LCST) solutions to determine ideal working temperatures micelle drug delivery systemsPerformed gas chromatography-mass spectroscopy (GCMS) for chemical compound analysis from resulting solutions and extracted reagents.Performed thin layer chromatography (TLC) to test purity of compounds obtained from column chromatography and other experimentsMaintained inventory of reagents and chemicals to ensure availability of chemicals and reagents for use in experimentation.

Jan 2014 - May 2015

Level 2 Archery Instructor

Txaa

Plano, Tx

Maintained range facilities and equipment to ensure proper equipment is available for customers and clients to use.Instructed customers and clients of etiquette on the range to ensure traffic and use of different stations flows smoothly for everyone to use.Taught safety techniques and protocols to clients to ensure safe range operation and equipment usage.Coached students how to shoot using the NTS (National Training System) developed by USA Archery National Head Coach Kisik Lee to improve shooting mechanics, accuracy, and scores.

Sep 2014 - Apr 2015

Finance Manager

Blue Bamboo Restaurant

• Designed and updated menu and prices to adjust for inflation every quarter.• Designed and managed website monthly to keep up with our increase in sales and provide feedback to customers.• Applied customer feedback, as well as promoted social media advertisements to develop process improvements and support long-term business needs and increase sales by $5000/month (10% increase).• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.• Coordinated with other managers and improved operational planning and business frameworks to enhance resource utilization and reduce waste.• Onboarded new employees with training and new hire documentation, approved regular payroll submissions, and established and updated work schedules to account for changing staff levels and expected workloads.• Delivered feedback to decision-makers regarding employee performance and training needs.• Evaluated employees' strengths and assigned tasks based upon experience and training.

Nov 2011 - Jun 2014

Restaurant Manager

Blue Bamboo Restaurant

• Designed and updated menu and prices to adjust for inflation every quarter.• Designed and managed website monthly to keep up with our increase in sales and provide feedback to customers.• Applied customer feedback, as well as promoted social media advertisements to develop process improvements and support long-term business needs and increase sales by $5000/month (10% increase).• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.• Coordinated with other managers and improved operational planning and business frameworks to enhance resource utilization and reduce waste.• Onboarded new employees with training and new hire documentation, approved regular payroll submissions, and established and updated work schedules to account for changing staff levels and expected workloads.• Delivered feedback to decision-makers regarding employee performance and training needs.• Evaluated employees' strengths and assigned tasks based upon experience and training.

Oct 2007 - Jun 2014

Clerk

Serin Day Spa

Communicated between clients and employees. Performed transactions and managed employee daily work wages.Closed out salon and record books.

Jun 2005 - May 2010

Food Server

Quality food control serviceCashier for front of house serviceCashier for drive thruClean restaurant front of house and kitchen utensils

May 2009 - Jul 2009
Team & coworkers

Colleagues at Epic

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3 education records

Tri Bui education

Bachelor Of Science - Bs, Biomedical Engineering, 3.74

The University Of Texas At Dallas

Activities and Societies: UT Dallas Archery, UT Dallas C-CERT Team, AED Pre-Health OrganizationUT Dallas Archery UT Dallas Community CERT.

Associate Of Science - As, Computer Information Technology - Lan Cybersecurity

Austin Community College

Classes for Transfer Credit. Change into Cybersecurity for Degree

Diploma

James Bowie High School
FAQ

Frequently asked questions about Tri Bui

Quick answers generated from the profile data available on this page.

What company does Tri Bui work for?

Tri Bui works for Epic.

What is Tri Bui's role at Epic?

Tri Bui is listed as Technical Solutions Engineer at Epic.

What is Tri Bui's email address?

AeroLeads has found 1 work email signal at @xbiotech.com for Tri Bui at Epic.

Where is Tri Bui based?

Tri Bui is based in Greater Madison Area, United States while working with Epic.

What companies has Tri Bui worked for?

Tri Bui has worked for Epic, Xbiotech Usa, Inc., K Nails And Spa, South Austin Hospital, and Clinical Pathology Laboratories.

Who are Tri Bui's colleagues at Epic?

Tri Bui's colleagues at Epic include Nathan Koerschner, Greg Arther, Lauren Hagar, Ian Kanz, and Faith Varela.

How can I contact Tri Bui?

You can use AeroLeads to view verified contact signals for Tri Bui at Epic, including work email, phone, and LinkedIn data when available.

What schools did Tri Bui attend?

Tri Bui holds Bachelor Of Science - Bs, Biomedical Engineering, 3.74 from The University Of Texas At Dallas.

What skills is Tri Bui known for?

Tri Bui is listed with skills including Food, Biomedical Engineering, Hospitality, Laboratory Skills, Restaurants, Cooking, Culinary Skills, and Event Management.

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