Trish Raworth Email & Phone Number

Canada

Canada

T.R Digital Marketing is your one-stop digital marketing solutions. At T.R Digital Marketing, we are your dedicated digital marketing professionals committed to elevating your brand in the digital landscape. We take our clients' needs seriously, focusing on enhancing their online presence. Our services encompass brand development, custom marketing strategies, website design and maintenance and online ad creation and management. Whether you're launching a website, beginning your advertising journey, or seeking guidance on your digital path, we are here empower your success!

Remote

Remote

Remote

SEO COPYWRITER & EDITOR | Freelance, Remote2021 - Present• Composed keyword-rich SEO content to increase engagement, sales & click conversions.• Assisted in drafting business plans, sales pitches, presentations, reference material and infographics.• Generated captivating ads to expand brand reach and increase engagement on socials and websites.• Proofread and edited content for all media.

• Formulated and executed all digital marketing, creating images and infographics for use in content, presentations and socialmedia.• Developed digital content for Instagram, Facebook, Tik Tok, Website Articles & Blogs.• Performed marketing/data analysis using SEO tools and online research.• Liaised and collaborated with each client to understand their vision and needs to accomplish all projects.• Handled invoicing and followed up on payments.• Managed inquires and replies across all channels (email, chat, social).• Prepared and organized data, spreadsheets and reports for marketing research.• Created and implemented customized email marketing strategies.

• Provided support for marketing, such as coordinating social media channels and developing marketing graphics and collaterals.• Conducted market research, built client relationships and identified new business opportunities.• Established a Brand Identity to assist with awareness and consistency, including logo, colour palette, font and tone.• Wrote, edited and packaged posts for social media accounts and website.• Facilitated hiring campaigns to attract new talent for increasing client base (producing 1485 organic clicks in >30 days)• Performed website SEO analysis, successfully increasing websites Google ranking (Google Analytics).• Developed blog template & content to increase engagement and organic growth to the website (Elementor/WordPress).• Advised and provided data-driven research in planning and executing social strategies and campaigns.• Participated in the development and execution of the brand’s social media seasonal calendar.

• Designed and executed customer retention strategies to increase loyalty and retain business.• Discussed customer’s concerns via email, call or chat and offered empathetic resolve to continue providing excellent service. • Analyzed customer feedback and negotiated solutions that benefit both the customer and the business. • Demonstrated effective multitasking and comfortable with multiple software applications.

Calgary, Alberta, Canada

• Maintained reputation while providing full client support via chat.• Customized product solutions to increase customer satisfaction while maintaining sales objectives.• Demonstrated time management with monitored chat response times (30 seconds or less) with three chats open consistently. • Participated in online meetings for the company, team and individual assessments (via Zoom, Google Hangouts, Microsoft Teams etc.)

Calgary, Alberta, Canada

• Performed face-to-face and online presentations for potential clients about details and benefits provided.• Managed agents on my team to assist with all client needs.• Developed and maintained leads and potential business relationships.• Contacted clients and assisted with application and medical underwriting for Life Insurance policies.

Calgary, Alberta, Canada

• Gathered and analyzed a variety of data sources.• Helped manage, organize and drive forward key projects. • Worked with project managers and clients to assess, research, analyze and document business, user & system requirements. • Produced reports pinpointing areas of improvement to meet objectives.• Undertook mentoring 16 agents to increase sales metrics with one-on-one sessions to go over their customer interactions.• Authorized weekly goals and objectives to keep each employee accountable and focused. Increasing sales by 18%. • Organized two daily meetings to educate employees on new information and answer questions.• Monitored the team’s progress on the floor providing support and enforcing disciplinary action when needed.

Calgary, Canada Area

- Consistently provided professional, friendly and engaging service.- Skillfully promoted items on beverage lists and restaurant specials.- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.- Addressed diner complaints with kitchen staff and served replacement menu items promptly. - Developed and maintained positive working relationships with others to reach business goals. - Guided guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients.- Trained new staff members

Calgary, Canada Area

Calgary, Canada Area

Calgary, Canada Area