• Engaged in cybersecurity risk assessments for municipalities in Massachusetts to provide accurate understanding of current risk posture and prioritize remediation efforts for under resourced entities. • Provide endpoint detection and response (EDR) support to client systems to protect against malicious activity, detect indicators of compromise (IOC), and improve cybersecurity resiliency. • Contributed to research of the CIS Framework 8.1 for a whitepaper, including analysis of control implementation methods & cost. • Developed an itinerary/engagement tracker responsible for archiving dates & client statuses. • Reduced project management time & manual labor via Microsoft Power Automate and the itinerary/engagement tracker. • Constructed a work platform in Microsoft Teams to host resources and streamline projects.

• Managed security alerts & monitored systems for intrusions & anomalies.• Automated data analysis from vulnerability-scans with java.• Supported and maintained firewall policies for an enterprise network.• Parsed through security logs via Microsoft KQL to analyze incident data and create custom security alerts.• Triaged submitted phishing messages to contain threats and categorize true and false positives.

• Provided endpoint-level technical support to both students and staff.• Designed and implemented a Microsoft Teams page to streamline the IT department.• Imaged and deployed PCs into classrooms across campus.• Developed documentation regarding IT devices for faculty and staff.