Troy Abbott Email & Phone Number

- Educate and assist clients using SaaS applications for marketing, website design, and BI tools- Coordinate meetings and build relationships with 100+ clients through effective written and verbal communication- Tailor marketing plans for each client based on their local market within a tight deadline- Oversee Google Ads campaigns - Initiate productive email and text marketing campaigns

- Proactively pursue problem resolution and product/service expansion that maximizes client experience- Develop and implement improvement ideas for compliance and processes that improve client or candidate experience- Run, interpret and distribute reports, based on client’s needs- Build strong relationships and confidence across client organization in self as well as own business- Conduct strategic Quarterly Business Reviews online or in person

- Researched applicant social media profiles and content in accordance with client standards.- Drafted concise reports detailing users' social media usage and history as it related to their specific work position.- Contextualized data, analyzed and shared relevant information and discussed actionable recommendations with client team in regards to hiring.- Monitored sensitive subjects on social media in relation to company or industry and alerted manager and corporate team in event of crisis.

Wexford, Pennsylvania, United States

- Conducts social media checks and analyzes content for high profile clients- Schedules applicants for pre-employment health screenings and background checks - Works closely with external clients to ensure applicants meet scheduled start dates- Concisely interprets lab results and screening information to all levels of management- Creates internal communication templates to efficiently present pre-employment screening data- Consistently releases sensitive information in accordance to all applicable laws and procedures

Pittsburgh, Pa

- Lead BSA team in processing COBRA benefits for nearly 140 clients- Worked with internal COBRA client teams to meet specific client standards- Maintained strict documentation and scheduling for the BSA team - Implemented 9 new clients into COBRA letter processing- Conducted on-boarding and training of new BSA

Mars, Pa

- Drafted SEO based Google Ads and social media posts for internal and external marketing projects- Executed hospice contracts for legal department- Organized and maintained Legal contract filing system through Salesforce- Prepared presentations for the office of the CEO- Coordinated air and ground travel as well as calendar for CEO- Assisted departments and executives as necessary

New Wilmington, Pa

New Wilmington, Pa

- Formatted and organized weekly college newspaper under strict deadlines- Maintained accuracy and creativity of features section- Managed and edited content from other staff writers- Used Adobe InDesign software to create weekly layouts- Began as regular staff writer and was promoted to features editor

Greenville, Pa

- Wrote news and feature articles for online and print- Completed work under strict deadlines- Conducted interviews with many different local members of the community- Snap photographs to be featured alongside articles