Troy Schulz Email & Phone Number

Neenah, Wi, Us

Darboy, Wisconsin, United States

HBCS manages their company from a customer’s point of view focusing on home and SMB computer services. They’re invested in customer satisfaction, and provide honest, affordable, personal attention. Whether your computer has software or hardware issues or you need to upgrade your network, you’ll find everyone on the team is experienced and knowledgeable about many of the latest technologies.I have supported a wide variety of clients with a variety of issues on Windows, Mac, and Linux platforms.I have also helped expand our company's service offerings. We are now official resellers for Google Workspace, Carbonite Backup Solutions, Webroot Secure Endpoint Antivirus, Avast Antivirus, Malwarebytes ThreatDown, Ubiquiti Networks, Veeam, Backupify, and more.

A local area provider of quality photographic services.While I specialize in headshots and portraiture, I have experience creating quality images in a variety of other areas including weddings, landscapes, product photos, commercial, children, seniors, families, events, and more.Accomplishments:• Won the city of Neenah 2009 Playful City USA citywide photography contest. Out of a limited two photo submissions, took first and third places with both photos in two categories.

A local Fox Valley area provider of low-cost Windows Server web hosting.While offering service to any size business, main focus is to provide more personalized service to small businesses and non-profit organizations. Customers are to be a name and not just another number.Additional goals are to provide many low-cost options normally only available to enterprise level businesses due to traditional high pricing (ie. discussion forums, news aggregators, RSS feed displays, live chat support, and more).In an effort to increase security and provide an enhanced customer experience, I have moved to hosting on the Linux platform in lieu of Windows!

I am a specialist in providing a wide variety of services in the areas of desktop publishing, graphic design, PC consulting,and website development.Offer services as a desktop publisher / designer for the design and printing of a variety of materials including (but not limited to) business cards, letterheads, brochures, wedding invitations/bulletins, newsletters, company logos, menus, Val-Pak® Coupons, and a variety of other printed media.Provider of web design services.Have an established, repeat client base to whom I offer services in the area of computer consulting for home and small business needs. This includes consultation as well as the acquisition of PC’s and related equipment or the building and maintenance of custom PC’s. Also provide peer-to-peer networking consultation and design.Also specialize in the custom building and support of Linux desktop systems to home users and small businesses.

CDUG is the CorelDRAW User's Group. We are a non-profit, community driven organization of graphics professionals who use the Corel Graphics Suite in their day to day business operations. We offer free support for users of Corel Graphics Suite and Corel Ventura applications through a special support list currently powered by YahooGroups.We strive to freely promote and help users to fully understand, use, and appreciate a great, and less expensive, software alternative to Adobe Photoshop and other similar "mainstream" products.

Retained as a limited term contracted specialist to assist in preparing CESA6’s affiliated schools with required technology needs in preparation for the new school year.Performed a variety of tasks ranging from PC upgrades, installations, configuration, SmartBoard™ installations, A/V equipment support, network support, running cable, wireless hotspot installation, deskside user support, and more.

A key member of a team of 4 technicians charged with completing a company-wide PC refresh and rollout involving approximately 500 workstations.Charged with processing new computers systems, including imaging, software installation, setup, testing, and troubleshooting.Deskside hardware installation and employee orientation of the new system.Processed both business and custom graphics workstations.Other duties also include both local and remote desktop support and assistance.

Provided front-line technical support for the home office employees (and some field personnel) of a major fortune 500 fraternal benefits organization by providing phone support for their computer hardware and software-related challenges.Customers supported were on-site, at remote WAN sites and accessing network resources via RAS (remote dial-in).Provided support to resolve hardware and software-related issues via phone as well as remote access to desktops using PCAnywhere.Supported not only hardware items (such as desktop/notebook PCs from Hewlett Packard and IBM, but also a variety of other items including HP printers, Lexmark LCP boxes, and Palm V palm computers) — most connected by Token Ring (initially), but also a variety of software packages — some commercial and some custom-written and many mainframe, RS/6000, or OS/2 applications.Software supported includes (but may not be limited to): CIF, CTI, PeopleSoft, PAR, Lotus EasySync™, Lotus Notes™, Internet Explorer, LiveLink, ADSM, PCOM, PRF, PC SAS, TSO, FileNet, PassGo(InSync), MS Access and ODBC Resources, Business Objects/Data Warehousing, DocRight, Visio 3.0, LUS, PC Anywhere, Performance Works, MS PowerPoint, RAS, ScreenPass, TCP/IP, Virtual Classroom, Norton Antivirus, Windows 95 & NT, WinZip, MS Word & Excel 97, ARGIS, ASIM, & a variety of other applications both commercial and proprietary.Was a key relief member of a team of 11 Help Desk Professionals assisting with the corporate rollout of Lotus Notes R5 (and subsequent releases).Had my contract extended numerous times to assist with the support of the Field HelpDesk Lotus Notes rollout and the rollout of new IBM Thinkpads.Provided additional support for the company-wide Ethernet Conversion.Made team leader & trainer of a special “Palm Support” team charged with supporting the Palm V rollout to management-level personnel and higher and to provide technological recommendations to key decision-makers.

Inside commissioned Account Executive in charge of servicing customers needs in relation to buying computer systems for home and/or business needs.Responsible for various other duties as an Assistant PC Technician.Also considered the Outside Sales Representative and Standby Technician for the Oshkosh/Lower Fox Valley area.Accomplishments:• Developed a large, regular, repeat customer base.• Considered the Top Account Executive in the store.• Was key in tripling Christmas Season sales over the previous year’s sales.• Sold roughly 75% of every Computer System quoted in a highly competitive market.