Terrence Smith

Terrence Smith Email and Phone Number

Senior DevOps Engineer at Zurich Services LLC
Terrence Smith's Location
Oklahoma City, Oklahoma, United States, United States
Terrence Smith's Contact Details

Terrence Smith personal email

n/a
About Terrence Smith

Terrence Smith is a Senior DevOps Engineer at Zurich Services LLC.

Terrence Smith's Current Company Details

Senior DevOps Engineer at Zurich Services LLC
Terrence Smith Work Experience Details
  • Zurich Insurance Company Ltd
    Security Technology Operations Analyst
    Zurich Insurance Company Ltd Jan 2016 - Jun 2022
    Oklahoma City, Oklahoma Area
    Global Team Lead (Unix Systems Support):Led a team of subject matter experts providing support to users accessing Unix systems using Windows credentials.Governed Unix system access through Group Policy Objects (GPOs) and Active Directory group control.Conducted Unix and Windows command line troubleshooting.Ensured routine patching to protect servers from vulnerabilities.Successfully executed server migrations, including database migrations.Implemented and deployed a user access security tool on a new domain, migrating over 200 servers and 600+ users.External SSL Certificate Management Lead:Oversaw SSL certificate management for external-facing sites globally.Collaborated closely with DigiCert, our chosen Certificate Authority (CA), streamlining processes.Ran weekly reports to proactively address certificate expirations and maintain uninterrupted services.Stayed informed about industry changes and prepared the team for major updates.Worked alongside the networking team to validate domain control through A records and TXT zone records.
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  • Farmers Insurance
    Security Operations Analyst
    Farmers Insurance 2014 - 2016
    Oklahoma City, Oklahoma Area
    Access Management:Disabled and removed access for terminated users across various systems, applications, and devices.Systems included mainframes, Unix servers, email applications, and mobile devices.Mobile Device Support:Assisted users in troubleshooting secure email issues on Android and iOS devices.Conducted monthly and quarterly reports to track the global device count.Identified inactive devices and removed them from the network, resulting in cost savings for the company.Secure File Transfer:Utilized applications like MOVEit and SECUREit for large data transfers (up to terabytes) both internally and externally.External data transfers were completed using SFTP, and some data was encrypted with PGP.User Access Issue Resolution:Addressed miscellaneous user access issues in ticketing systems (SM9, Remedy, Service Now).Granted access to Windows share drives as needed.
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Terrence Smith Skills

Troubleshooting Software Installation Hardware Installation Security Customer Service Customer Satisfaction Fast Paced Quick Thinker Resilience Creative Problem Solving

Terrence Smith Education Details

Frequently Asked Questions about Terrence Smith

What is Terrence Smith's role at the current company?

Terrence Smith's current role is Senior DevOps Engineer at Zurich Services LLC.

What is Terrence Smith's email address?

Terrence Smith's email address is te****@****ces.com

What schools did Terrence Smith attend?

Terrence Smith attended Western Governors University, Oklahoma City Community College.

What are some of Terrence Smith's interests?

Terrence Smith has interest in Securing Devices, Cars, Video Gaming, Motorcycles, Learning New Technologies.

What skills is Terrence Smith known for?

Terrence Smith has skills like Troubleshooting, Software Installation, Hardware Installation, Security, Customer Service, Customer Satisfaction, Fast Paced, Quick Thinker, Resilience, Creative Problem Solving.

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