Terrence Smith Email & Phone Number

Oklahoma City, Oklahoma Area

Global Team Lead (Unix Systems Support):Led a team of subject matter experts providing support to users accessing Unix systems using Windows credentials.Governed Unix system access through Group Policy Objects (GPOs) and Active Directory group control.Conducted Unix and Windows command line troubleshooting.Ensured routine patching to protect servers from vulnerabilities.Successfully executed server migrations, including database migrations.Implemented and deployed a user access security tool on a new domain, migrating over 200 servers and 600+ users.External SSL Certificate Management Lead:Oversaw SSL certificate management for external-facing sites globally.Collaborated closely with DigiCert, our chosen Certificate Authority (CA), streamlining processes.Ran weekly reports to proactively address certificate expirations and maintain uninterrupted services.Stayed informed about industry changes and prepared the team for major updates.Worked alongside the networking team to validate domain control through A records and TXT zone records.

Oklahoma City, Oklahoma Area

Access Management:Disabled and removed access for terminated users across various systems, applications, and devices.Systems included mainframes, Unix servers, email applications, and mobile devices.Mobile Device Support:Assisted users in troubleshooting secure email issues on Android and iOS devices.Conducted monthly and quarterly reports to track the global device count.Identified inactive devices and removed them from the network, resulting in cost savings for the company.Secure File Transfer:Utilized applications like MOVEit and SECUREit for large data transfers (up to terabytes) both internally and externally.External data transfers were completed using SFTP, and some data was encrypted with PGP.User Access Issue Resolution:Addressed miscellaneous user access issues in ticketing systems (SM9, Remedy, Service Now).Granted access to Windows share drives as needed.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Associate Of Arts And Sciences (Aas), Computer Science - Cyber/Information Security