Thomas Burns Email & Phone Number

Huntington, New York, United States

New York City Metropolitan Area

Roslyn Harbor, Ny

Operational leadership for all departments of club, manage operating and capital budgets. Team building to lead high performance staff including Membership Director, Director of Catering, Operations Manager, Executive Chef, Food & Beverage Manager, Controller, Maintenance Director, Greens Superintendent, Director of Golf, and outsourced Tennis company.

Huntington, Ny

Managed all aspects of private club with additional revenues driven largely by high-end events (primarily $100,000+ weddings and private golf outings). Hosted and managed banquets, member events, large social and charity events, bar / bat mitzvahs, golf outings, weddings, and corporate / non-member events. Reviewed contracts for all events and vendors. Built excellent relationships with vendors, suppliers, and clients. Developed and managed annual budget, P&L reports, and variable facilities management. Responsible for all event sales – outreach, client initial meeting, developing events, payroll & purchasing allocations, oversight for setup and removal of event materials. Worked closely with F&B department. Recruited seasonal staff and established H2-B, J1 program; revised training programs and job descriptions. Created a culture of positive momentum and motivation through daily service training, interdepartmental cross-training, and motivation. * Teamed with Executive Chef and culinary staff to increase revenues and profit margins by 20%; further improved margins with new culinary system and back-of-house workflow efficiencies. * Introduced Survey Monkey to assess member / guest satisfaction on digital and social media initiatives – website, e-newsletter, web-based Tee Time Program. * Oversaw planning of PGA Senior Classic and high-end charitable tournaments including St. Jude’s Hospital Charitable Tournament and Make A Wish Foundation events.* Drove completion of $1.1M in venue renovations on accelerated timeframe following Hurricane Sandy.

Roslyn Harbor, Ny

General Manager 2004–2011 Assistant General Manager (Promoted from Banquet Director) 2001–2004Managed all departments of golf and event-driven private club with approx. 100 high-end events per season. Recruited and managed Executive Chef, Clubhouse Manager (Assistant General Manager), Dining Room Manager, and Beverage Manager. Approved menus with Executive Chef. Worked closely with F&B Director, Golf Chair, Executive Chef, and Clubhouse Manager to ensure seamless hospitality and member relations across all functions. Developed and managed annual budget, P&L reports, and variable facility management. Personally served as Event Manager for weddings, conferences, meetings, and other social / member events of 50-600 attendees (private functions and outside catered events). Additionally, planned and managed golf outings and major golf tournaments (e.g., Make a Wish Foundation Charitable Tournament). Drove marketing of club as hospitality / event venue, procured entertainment, negotiated contracts and purchasing agreements. * Grew events schedule 70% by networking and marketing plus increase of referrals from satisfied clients – managed event planning / execution of 100+ events per season.* Met aggressive P&L target of 52% by launching competitive bidding for vendors reducing cost and increasing efficiency * Met Club’s variable event staffing needs and peak season needs by revamping hiring process – personally recruited top talent wherever encountered for long-term staff and introduced J1 Visa-student visa to recruit peak season staff from Eastern Europe, South Africa, Ireland, and England. * Oversaw planning of Holy Cross Alumni Association Tournament, Make a Wish Foundation Charitable Tournament, Men’s Metropolitan Golf Association Tournaments, and WMGA Tournaments. PREVIOUS HOSPITALITY EXPERIENCEDining Room Manager, promoted from Food & Beverage / Wait Staff

Education record

Education record

Education record

Education record

Education record