Tulio Quinones Email & Phone Number

New York, Ny, Us

New York, Ny, Us

• Architect end-to-end Sprinklr platform solutions for global enterprises, ensuring great customer experiences, scalability, and integration • Drive adoption of AI, GenAI, and conversational AI technologies to enhance customer engagement and operational efficiency• Engage with C-level executives, product teams, and partners to align Sprinklr's capabilities with client business objectives • Lead and mentor a team of solution architects focusing on AI, integrations, data analytics, and marketing & advertising • Pioneer innovative approaches in user experience design, system architecture, and AI-driven platform optimization to maximize client ROI • Facilitate design thinking workshops and strategic planning sessions to drive digital transformation initiatives

The Cloud, Us

Boston, Massachusetts, Us

• Set vision, strategy and direction for the strategic Global Systems Integrator (GSI) program• Led global strategic alliances that included KPMG, Infosys, Tata Consulting Services, Accenture, & more. • Established global low-code Center of Excellences (CoE) for all strategic GSI alliances• Developed joint Go-to-Market playbooks for all routes to market (SaaS, MSP, ISV)• Partnered with field sales teams and partner client teams to drive joint sales engagements• Collaborated with cross-functional (internal and external) teams to continually enable partner technical and non-technical resources. • Exceeded partner quota for sell-with, sell-through and sell-to (2020-2022)

Punta Gorda, Florida, Us

Helped build strength, stability and self-reliance through shelter. Over a year helped construct 10 homes through various phases of the home building process. The most rewarding work of my life.

Santa Clara, Ca, Us

Created and led team to co-create amazing digital experiences with customers & partners. Scaled innovation by launching a solution showcase & library accessible by sales and customers. Increased velocity of sales solutions by creating innovation factory for pre-sales engineers. Exceeded global platform sales target with several GTM offerings including innovation workshops and "hackathons". Partnered with platform business unit on customer feedback to influence roadmap.

Santa Clara, Ca, Us

Created and led global product line pre-sales teams for HR Service Delivery, Security Operations, IT Business Management, Customer Service Management, and Reporting & Analytics. Teams interlocked with sales, marketing, professional services and business units on GTM strategy and offerings. Increased the percentage of product line revenue from 5% to 40% of overall revenue. Scaled team from 13 to 250+, many are now top leaders within organization.

Santa Clara, Ca, Us

Launched first pre-sales solution practice for IT Operations Management (ITOM). Led sales and pre-sales enablement on ServiceNow's first product acquisition, ServiceWatch. Increased sales velocity by globalizing demo center and pre-sales certification & enablement program. Created business unit interlock program to share customer feedback.

Santa Clara, Ca, Us

Led team of solution architects aligned to top global opportunities across financial services, life sciences, retail, insurance and government verticals . Responsible for customer pre-sales interactions regarding integrations, scalability, performance and security. Team created integrations hub for partners and customers. Created "Solution Wins" program that allowed sales and pre-sales to share value and solution summaries post sales.

Santa Clara, Ca, Us

Member of the first solution architect team in Americas with primary focus on financial services and life sciences verticals on the east coast. Partnered with sales to win first multi-million dollar opportunites. Led grass roots enablement of solution consulting team.

London, London, Gb

Designed, deployed and operated global IT Service Management (ITSM) and IT Operations Management (ITOM) tools and processes. Migrated on-premise ITSM\ITOM solution to the cloud. Architect (Active Directory and Exchange)Architect (MS SQL, DB2)Architect (WebSphere, Weblogic, IIS)Developer (C#,Java)