Tumaria Mcdaniel, Ms-Hsm Email & Phone Number

Houston, Tx, Us

Jacksonville Beach, Florida, Us

Rosemont, Il, Us

Technical Proficiency: PowerBI, JIRA, Azure DevOps, Visual Studio, Salesforce, SQL Server, Marketo, Google Analytics, Optimizely, Canva, Airtable, Miro Recruited as senior management leader focused on enterprise analytics, IT governance, and strategic product ownership of enterprise CRM. Lead, managed and mentored diverse team of 6 including product managers, data engineers & scientists and BI developers. Cross-functional IT liaison for Marketing, Finance, Customer Service, Education, and Membership. Guided development of organization’s 1st mobile app for 39,000 customers. Worked directly with 3rd party design vendor to scope and prioritize features, identify appropriate stakeholders for customer interviews, and review and approve wireframe designs. SaaS implementation lead for new products including CRM and mobile app. Proactively partnered with engineering and design teams to plan data flows, integrations, define customer journey, and success metrics. Led business readiness and impact assessment for new product launch. Identified and ranked 100+ impacts and worked closely with business stakeholders to develop mitigation strategies that would ensure successful adoption of software. Improved customer satisfaction by 3% by instituting agile methodologies (daily scrum, sprints, backlog grooming) with team and customers to better prioritize needs, increase transparency of workload, and improve throughput. Notable Achievements Reduced team’s unresolved JIRA tickets by 80% within first 6 months by implementing Agile methodologies. Identified $3M in cost savings by strategically negotiating software services contracts. Established organization’s 1st Data Governance Committee comprised of leaders and data stewards across all major functional areas including Marketing, Education, Finance, Membership, Legal and Clinical teams. Trained 20% of organization on data privacy, data storytelling, and PowerBI.

Chicago, Illinois, Us

Technical Proficiency: SQL Server, ServiceNow, JIRA, Azure DevOps, Confluence, Visual Studio, Tableau, Epic EHR Technology leader specializing in financial analytics in healthcare space. Led the team in product discovery and collaborated closely with customers and stakeholders to understand needs. Effectively communicated the financial/business value and rationale behind product decisions to customers and leadership. Facilitated user requirements gathering process for data product enhancements. Gathered customer requirements, wrote user stories and documented acceptance criteria. Developed and executed annual analytics roadmap. Communicated status and expectations of roadmap items to customers and relevant stakeholders as needed. Recruited, managed, and mentored high performing team of 6 developers and architects. Formed dotted-line relationships with data and business analysts in Decision Support, Strategy, and Fundraising to support centralization of enterprise analytics. Notable Achievements Streamlined team’s ticket backlog 157% in 60 days via root cause analysis, prioritization & refinement sessions, and customer engagement. Introduced training plan for technical staff to increase domain knowledge within finance and improve soft skills related to communication with customers and data storytelling.

Irving, Texas, Us

Technical Proficiency: Cognos, SQL Server, Salesforce Partnered with physician practices to improve operational, clinical, and strategic performance. Built relationships and fostered networking opportunities among physician practices on topics related to strategic and operational imperatives. Drove alignment with Data Management, Analytics, and UX to enhance products and services by reporting any data anomalies, collecting and sharing member feedback for potential KPIs, and ensuring uptime of products and services.Account owner for 46 members across three regions for 5 products and services. Retained all clients during tenure.Created reports to assist members with identifying clinical variation with practices, high-performing service lines and providers, and understand payer contracts. Allowed members to focus on activities that would promote revenue generation and identify areas for cost-savings.

Naperville, Illinois, Us

Leads team of six to identify appropriate Epic security and training for 3000+ hospital staff. Developed training schedule based on department preferences and back-fill needs.Managed data and reporting approach for Epic implementation. Created data request and prioritization process to effectively manage anticipated information requests from hospital leadership and Epic Project Team.Managed vendor selection process for scheduling tool to register 3800 employees for training. Developed requirements for build and led testing efforts. Built tool to perform gap analysis for internal Credentialed Trainer/Super User recruitment which also accounted for variables associated with using a 3rd party vendor. Assisted senior leaders with measuring total costs of both programs against budget.Performed IT staff assessment to evaluate potential inefficiencies with PMO processes, application portfolio maintenance, and the data warehouse.Provided recommendations to CIO and IS Leadership to reduce expenses, streamline organizational structure, and improve project management standards.Executed bench-marking assessment to determine how an ACO's IT expenditures compared to peers. Developed several recommendations around reducing unnecessary expenses related to legacy applications and effective project portfolio management.Created 2 year IS Staffing Roadmap outlining key areas of focus aligning to recommendations and organization's strategic goals.Developed roadmap for an ACO to visualize expected requirements in a population health tool.Performed data analysis for EHR vendor selection for large health system in upstate New York.Conducted EHR audit to assure community hospital is meeting patient safety standards.Developed clinical floor plans for surgical units for new hospital tower.

Chicago, Illinois, Us

Developed ad hoc reports to support physician performance, CMS quality measures, and student & faculty research for a nationally ranked academic medical center. Supported project to upgrade patient monitoring system for Rush University Medical Center. Collaborated with nursing leaders to develop documentation for clinical departments using system outlining workflow impacts and recommendations for future-state workflows. Provided administrative support to Project Managers, Senior Directors, Chief Information Officer, and Chief Medical Informatics Officer.

Chicago, Il, Us

Managed the website migration from home-grown platform to cloud-based solution. Developed project charter for inherited 2 year delayed project with no outlined requirements to ensure vendor met organization's needs and prevent additional cost over-run. Organized and led cross-functional team to develop consensus around project goals and track timely delivery of key tasks. Communicated project success metrics to AHIMA executive leadership. Delivered project on time within 3 months.

King Of Prussia, Pa, Us

Monitored treatment for children and teens with depression, anger management, and substance abuse issues. Improved clients’ behavior through coping skills and other therapeutic interventions. Guided group and 1 on 1 counseling sessions.

Master Of Science (Ms), Health Systems Management

Bachelor Of Arts (B.A.), Psychology