Tom Ralph Email & Phone Number

Southampton International Airport, England, United Kingdom

This is an Agile Project Manager / Scrum Master role that involved mobilising a new scrum team tasked with evolving Quilter’s Digital products. - Scrum Team Mobilisation. Mobilised a new Scrum team including defining ways of working for the team and helping the team form and build positive working relationships. - Scrum Ceremonies. Facilitated Scrum ceremonies to coach the team in Scrum ways of working, keeping the team focused on meeting its Sprint Goal. - Removing impediments. Identified and resolved blockers that were impeding the team’s progress. - Programme Communications. Managed Project communications and reporting into a strategic Programme of work that the Project was delivering into as one of its key workstreams.

Southampton, England, United Kingdom

This was a Project Manager role within the business supporting the Investment Strategy Team look for new opportunities and products to drive business growth in alignment with the Quilter strategy. The role spanned across all three areas of the Affluent business: financial advice, investment platform and investment management. - Project Initiation. Structured the scope of the Project to prioritise the workstreams that had the greatest chance of delivering value and aligning the Project benefits with the company strategy. - Customer Value. Organised a feasibility phase involving direct feedback from advisers to validate the workstream deliverables were going to deliver true customer value. - Leadership. Led five separate workstreams, involving facilitating weekly working groups, ongoing communications and managing the implementations through to conclusion. - Project Scheduling. Produced the Project Schedule using MS Project to give key stakeholders visibility of the work and anticipated delivery dates. - Project Budget Management. Documented and maintained the Project Budget throughout the Project. - Senior Stakeholder Communications. Managed a broad range of senior stakeholders to ensure the Project had the support of key individuals across the organisation.

Following success in standing up a Scrum team I developed a keen interest in Agile Ways of Working, evolving into an enterprise level Agile Coach role, coaching Senior Leaders, Scrum Masters, Product Owners and Agile Teams to implement Agile at Scale (SAFe) to improve ways of working.In this role, I: - Became a leader of change; - Coached senior leaders across IT, Business Transformation and the Business to adopt Agile prioritisation and demand workflows; - Implemented and coached execution of Program Increment (PI) Planning and Execution; - Embedded a culture of continuous learning through Program and Team level Agile Maturity Assessments; - Implemented Agile tooling, including JIRA and Rally to improve visibility of work and to assist with the prioritisation of initiatives; - Organisation re-design; - Mentored future Agile coaches across the organisation.

London, England, United Kingdom

In the role of Agile Lead, I was tasked with leading the Client Reporting IT team on its evolution from a traditional waterfall way of working, to operating as an Agile Scrum team. In this role, I: - Stood up a new scrum team; - Conducted Sprint Planning which facilitated the team to deliver small incremental deliverables which increased release frequency and business outcomes delivered; - Embedded Sprint Retrospectives as part of a culture of continuous improvement; - Collaborated with a Product Owner to prioritise the Product Backlog and ensure the team was always aligned to the Product Vision; - Implemented JIRA tooling which made work visible, improved flow and reduced bottlenecks.As a Senior BA, I also continued working on strategic projects, providing business analysis skills to the team. In this role, I: - Managed a Coric Upgrade, a highly complex project that combined a long overdue vendor application upgrade with the need to replace obsolete hardware and server software, meaning an overhaul of the entire application architecture; - Provided data analysis as part of a data project to implement a new set of interfaces (holdings, transactions, security master) into the Client Reporting datamart.

London, United Kingdom

As Project Manager and Lead Business Analyst, I managed the delivery of a new complex Global Reporting solution, which delivered an expansive global investment report containing tables, charts and commentary documents along with supporting data maintenance functions and operational dashboards. The solution drastically reduced the amount of time spent globally in compiling hundreds of client reports whilst improving consistency to the global brand.

London, United Kingdom

In this role I initially worked as a System Tester to complete a Project delivering a new Fund Accounting platform, KNEIP Co-Reporter. - System Test Scripting and Execution: Quality CenterI then moved onto the associated reporting Project to take the data from Co-Reporter and load it into Vermilion Reporting Suite (VRS), an automated client reporting system, . My role was to document business requirements for the SICAV Annual Financial Reports and work with the vendor to implement them. - Documenting data specifications (data loads) - Requirements documentation (report outputs) - User Acceptance Testing

London, United Kingdom

In this position I performed the role of Coric SME, working directly alongside the Client Reporting business team, training them to use the product throughout the BAU cycle. During this time I identified improvement opportunities in the product and managed the implementation of them. The role also involved continuing a migration of client reports from a legacy system onto the automated SimCorp Coric platform.I gained experience in the following: - Gathering Business Requirements - Report Layout Development - BAU Support - Developing Dashboards - User Acceptance Testing (UAT) - Vendor Management

London, England, United Kingdom

During my time as Business Analyst, I worked on Global Fund Reporting Projects. My main responsibility was delivering a Project which implemented an automated reporting solution for Global Factsheets, replacing many error-prone and timely processes in the local reporting teams.I gained experience in the following: - Coric Development: Data Blocks, Layouts, Dashboards and Data Maintenance Screens - Project Management - Current State Analysis - Detailed Data Analysis - Requirements Gathering (Interviews and Workshops) - Documenting Target Operating Model - Training/Support - Morningstar OnDemandIn this role I completed both the IMC (Units 1 and 2) and the APMP (Project Management) certifications.

Watford, England, United Kingdom

GTECH UK was the organisation that provided the IT lottery systems for Camelot, the UK lottery provider. This included the back end systems, retail terminals and National Lottery website.In this Business Systems Analyst role I was responsible for working with Camelot, gathering and documenting their system requirements for new games.I gained experience in the following:- Functional Requirements Gathering (including facilitation of workshops)- Documenting requirements using Unified Modelling Language (UML): Use Cases, Activity Diagrams and State Chart diagrams.- Working in a stressful, client-facing role to aggressive deadlines.

London, England, United Kingdom

In joining Capital Group as a member of the graduate scheme I was able to experience roles in Desktop Support, System Testing and Business Systems Analysis before graduating from the program and being awarded a full-time Business Systems Analyst role.I gained experience in the following: - Capturing requirements - Process modelling / optimisation - Data analysis

Málaga, Andalusia, Spain

This position served as a work placement as part of my Computer Science degree.I gained experience in the following: - Learning a second language - Spanish - Development (PHP, MySQL, HTML/CSS) - Internet advertising - Search Engine Optimisation - Training - Sales