Tykera Tolson, Lcsw-C Email & Phone Number

Bethesda, Maryland, United States

- Devise methods for identifying data patterns, trends in available information sources using a variety of qualitative and quantitative techniques. Determine and recommend additional data collection and reporting requirements. - Develop, apply, update, forecast, and teach Military Health System (MHS) information derived from Defense Health Agency (DHA) policy-driven measures and methodologies.- Perform data extraction and analysis, statistical data modeling, and forecasting of MHS data to include direct care admissions and encounters, purchased care healthcare claims, Defense Enrollment Eligibility Reporting System (DEERS), Medical Expense and Performance Reporting System (MEPRS) financial and personnel, and Defense Medical Human Resource System internet (DMHRSi). This includes healthcare data from legacy CHCS/AHLTA systems and MHS GENESIS.

- Documents patient progress and treatment recommendations in the EHR registry so they can be easily shared with PCPs, psychiatric consultants, and other treating providers.- Orchestrates patient engagement initiatives and oversees follow-up care, meticulously monitoring patient progress and clinical outcomes.- Facilitates referrals for clinically indicated services outside the primary care clinic such as social services, housing assistance, vocational rehabilitation, mental health specialty care or substance abuse treatment.

Milford, Delaware, United States

- Analyzes Quarterly Progress Reports and Outcome Measurement Systems data, identifying performance trends and generating valuable insights to recommend targeted resolutions, optimizing program effectiveness and driving continuous improvement.- Fosters collaborative relationships with internal and external stakeholders, leveraging diplomacy and cooperation to drive positive outcomes and strengthen partnerships resulting in increased customer satisfaction and repeat business. - Leads a team of 5-8 educators and staff, overseeing daily operations, curriculum development, and regulatory compliance.

Maryland, United States

- Provided on-site therapy services for a caseload of 40 middle school students in Prince George’s County Public Schools through determining and defining the client’s scope for change and personal service objectives and goals.- Built and maintained relationships with internal and external stakeholders to facilitate communication and collaboration to serve clients better. - Facilitated regular meetings with multi-disciplinary teams throughout the PGCPS school district to implement conflict resolution which resulted in achieving short-term and long-term goals.

- Delivered direct mental health services to include psychosocial assessments, individual/familytherapy to assigned clients, direct teacher consultation- Collaborated with a Teacher, Parent, and IEP team to create action plan as a response tointervention.- Participated in the collection of mental health information and student outcomes data to be used formonitoring the overall performance and effectiveness of services provided.- Completed Quarterly Progress Reports to furnish to grantee’s outlining students’ progress and familyinvolvement.- Provided consultation for school staff regarding mental health issues of clients (as appropriate).

Upper Marlboro, Maryland, United States

- Delivered family, individual, and group therapy services to children and families seeking assistance intheir day to day challenges in an outpatient setting- Developed, maintained, and implemented therapeutic treatment plans for a caseload of up to 25 individualsweekly from diverse backgrounds using cognitive behavioral therapy and trauma-based therapy.- Provided therapeutic interventions to enhance the development of self through comprehensiveassessments to meet the goals developed in the treatment plan- Completed clinical documentation including intake assessments, progress notes, biopsychosocial,annual evaluations, and discharge paperwork.

- Developed, maintained, and implemented therapeutic exercise plans for a caseload of up to 6 families weekly from diverse backgrounds using cognitive behavioral therapy and trauma-based therapy.- Delivered family, individual, and group therapy services to children and families with behavioral health issues, including those with serious emotional, substance abuse, and co-occurring disorders; legal and Division of Family Services involvement; truancy and educational challenges; and/or physical disabilities. - Developed at-home plans and psycho-education with parents and families of clients on every month, achieving a 99% engagement rate.- Expedited clinical services to children, including the development of comprehensive assessments and treatment plans, delivery of a wide range of clinical and supportive services, and working collaboratively with other service providers. - Enhanced the development of self and involved multidisciplinary teams by 50% by regularly reviewing personal development plans and carrying out appraisals in line with Therapeutic and company policies.- Connected families to organizations in the community for supplementary support and oversees a 100% level of cooperation from the members.

- Oversaw and delegated shelter services, securing supportive housing for a weekly caseload of 50 homeless individuals or families. Developed innovative programs, curated essential resources, and crafted case plans focused on fostering self-sufficiency.- Ensured the safety of all residents through the vigilant implementation, monitoring, and enforcement of communal living rules and regulations. Supervised the maintenance of buildings and grounds to create a secure and well-maintained environment.- Directed a comprehensive range of monthly services to clients, with 80% conducted within the community. Successfully facilitated access to entitlements, housing, employment, and social opportunities, contributing to overall client well-being.- Provided round-the-clock telephone crisis consultation for clients and their families, offering immediate support and guidance during critical situations.- Engaged proactively with individuals in mental health and substance abuse crises, delivering face-to-face recovery-oriented supportive counseling, verbal de-escalation, and conflict resolution. Achieved short-term goals through empathetic and solution-focused interventions.

Dover, Delaware Area

- Conducted thorough psychiatric and chemical dependency assessments, offering crisis intervention and expert guidance in the disposition of complex psychiatric or CD issues.- Extended services to diverse customer groups, including physicians, allied health professionals, emergency departments, convenience care centers, schools, social services, mental health agencies, law enforcement, courts, employers, and the public, ensuring a broad and inclusive impact.- Responded promptly and effectively to inquiries via telephone, off-site, and face-to-face interactions, providing valuable information about mental health care and related services.- Expertly crafted crisis safety plans for patients transitioning to outpatient care, orchestrating well-coordinated discharge plans from the Assessment and Referral Center for optimal patient support.

Dover, Delaware Area

- Developed and implemented psycho-educational plans for clients to develop new behavior, increase flexibility in the range of motion and function, and problem-solving, achieving a 99% engagement rate. - Initiated and implemented innovative operational processes and mechanisms, fostering program development and optimizing efficiency. - Performed and maintained program and data integrity that ensures compliance with organization standards.

Dover, Delaware Area

• Coordinated and supervised AS098 students in the ASC and Tutoring Center, creating customized lesson plans for individual students based on learning preference. • Leveraged Lantern and TutorTrac software for documenting coaching sessions, tutoring appointments, and other student contacts, as appropriate. • Served as SSR representative at college promotional events.

Dover, Delaware Area

- Applied Dialectical Behavior Theory in expertly guided therapy sessions, fostering a supportive environment to address and navigate clients' life-affecting issues and concerns.- Utilized the DARP method to meticulously document clinical notes, ensuring a comprehensive and organized record of therapeutic interventions and progress.- Empowered licensed counselors by facilitating assessments, individual therapy sessions, and terminations, contributing to a collaborative and client-focused therapeutic process

Dover, Delaware Area

-Supported a comprehensive array of mental health services encompassing psychiatry, psychology, social work, family advocacy, substance abuse prevention, and rehabilitation within dynamic mental health programs.- Collaborated closely with mental health professional staff to craft and execute individualized treatment plans, contributing to the holistic well-being of clients.- Maintained meticulous documentation of client encounters and ensured seamless continuity of care by proactively managing future appointment reservations.

Master Of Social Work (Msw), Social Work

Bachelor Of Applied Science (B.A.Sc.), Psychology