Tyler Harmon Email & Phone Number

Denver, Co, Us

Ann Arbor, Mi, Us

Drive delivery operations for BlueConduit’s AI-driven predictive modeling solutions, serving over 90 clients with lead service line identification and replacement strategies. Oversee end-to-end product and service delivery, and manage workload prioritization for a team of five Data Scientists.• Guided clients through full inventory development of water service lines, material classification, and successful submission to state regulators, ensuring compliance with industry standards.• Established a robust agile framework, running bi-weekly sprint cycles that include strategic sprint planning, weekly backlog grooming, and internal retrospectives to drive continuous improvement through team feedback and process refinements• Attained advanced proficiency in Esri ArcGIS to configure and deliver client-specific dashboards and data mapping solutions, training clients on platform functionalities to maximize data insight and usability

New York, Ny, Us

Managed all program projects focused on driving homelessness prevention initiatives in collaboration with seven large communities. Focused on executing targeted improvement projects and training local teams in critical problem-solving techniques and resource optimization to establish a Coordinated Homelessness Prevention System.• Designed and implemented customized project plans and Scopes of Work for each community partnership to meet specific goals and challenges effectively• Administered five “Case for Investment” funding contracts, each exceeding $200,000, ensuring funds were allocated efficiently and program outcomes were tracked for impact• Fostered effective engagement and alignment across community leadership and built interdisciplinary teams within each community to unify on project objectives and prioritized goals

New York, Ny, Us

Performed general project management duties and strategy development for a new lane of work researching and assessing data governance structures within regional homeless response systems and across all social support sectors in order to connect upstream and downstream data systems and coordinate services• Coached community teams on data standards and how to achieve quality by-name list data in their Homelessness Management Information System (HMIS)• Created and implemented a data-sharing toolkit that helped 8 communities establish bi-directional data-sharing with healthcare systems• Implemented a data warehouse / predictive analytics project with 5 communities and managed stakeholders across internal teams, community Executive teams, and 3rd Party tech vendors

Brooklyn, New York, Us

Managed a multitude of technical projects with a startup tech company within a Software as a Service (SaaS) environment implementing Agile methodologies• Facilitated consultative engagements and design discovery sessions with clients to collect product requirements needed to meet business goals• Led daily, internal standup calls with a team of 10 software engineers in Mumbai, India to track milestones, manage project risks, and monitor internal resource allocation across projects • Managed various Project Management tools to triage work tickets, track reported issues, create project timelines, and drive accountability for deliverables and deadlines

Rochester, New York, Us

Implementation Project Manager for 7 Enterprise accounts responsible for training and onboarding large teams of end users onto a suite of software platforms including a Medicaid Management Information System (MMIS), an Electronic Health Record (EHR) system, and a data warehouse• Successfully designed and facilitated on-site and remote software training for up to 1,200 end users at a time, tailoring each training to be user-specific to meet the needs of diverse learners• Developed subject matter expertise for all platforms and created training material, documentation, and comprehensive user guides for each software platform• Liaised across internal teams to effectively communicate timelines, troubleshoot end-user issues, and identify and resolve any system-wide issues

Rochester, New York, Us

Implement an innovative Medicaid billing software suite (SaaS - Software as a Service) for human service provider agencies that support adults with Intellectual and Developmental Disorders• Facilitated a New York state law change transitioning from many Medicaid Service Coordination organizations to a Managed Care system all consolidated under a Care Coordination Organization Health Home (CCO HH)• Facilitated software trainings in person and virtually to large audiences of end users• Utilized a train-the-trainer approach to ensure that all staff were trained across all 4 software platforms• Consulted the clients on change management strategies• Created and maintained a comprehensive and up-to-date internal library of platform technical documentation• Conducted regular status meetings with external stakeholders, including project status updates, decision logs, and action items

Washington, Dc, Us

Supervised and led a team of 5+ case managers providing direct services and housing assistance to over 15 veteran households at a time under the Supportive Services for Veteran Families (SSVF) program from the US Department of Veterans Affairs and ensured government program compliance• Promoted to a Project Coordinator supervisor role after 1.5 years of being in a Case Manager role where I provided rapid-rehousing services centering the Housing First model• Managed a $3 million budget and developed a more efficient referral process with external partners that coordinated and streamlined services• Upheld high-quality data input for my team in the Homelessness Management Information System (HMIS) and participated in weekly Coordinated Entry case conferencing

Washington, Dc, Us

Led an internal working group comprised of the agency CEO, board members, staff, and community partners in an effort to increase agency capacity for new programming to support LGBTQ+ youth and young adults experiencing homelessness.• Organized 2 large-scale fundraising events• Raised over $25,000 for the initiative• Provided LGBTQ+ Competency trainings to internal staff

Washington, Dc, Us

Assisted in developing this new role to function as a program liaison to the local housing market. Established partnerships with landlords and property management companies, successfully marketed the program and maintained an internal housing resource list. Provided support to case managers with housing veteran families with many barriers.• Developed an effective housing resource inventory to share among the team• Organized other SSVF housing specialists and formed a strategic working group • Participated in monthly DC ICH Landlord/Tenant Barriers Task Force

Washington, Dc, Us

Provided person-centered direct services to a rotating caseload of 15 veteran households experiencing homelessness. Implemented the Housing First model and employed best practices to quickly move veterans into housing and provided wrap-around services. Navigated community resources and built a community of support for participants in order to foster wellness, independence, and housing stability. Operated under the SSVF grant contracted by the Department of Veteran Affairs. • Successfully housed over 80 homeless veteran households• Selected to receive Best Practice Award by agency on 3/17/15• Acknowledged for demonstrating great inter-agency collaboration• Functioned as a mentor agency to new grantees and maintained CARF accreditation.

Fayetteville, Ar, Us