Tyler May Email and Phone Number

● Field inbound and outbound customers ranging from 400-500 contacts per week.● Cold Call 200-250 new contacts per week for upcoming LIV Golf events.● Sell ticket packages including Season, Groups, and other Game packages.● Transcribe all activity into the CRM (Hubspot and Salesforce) to ensure contacts are up to date.● Prospect leads for future sales and create business relationships nationwide for LIV Golf.● Accounted for $150,000 in ticket sales revenue.● Closed a deal with St Jude Children’s Hospital for 100+ tickets per game for Memphis 901 FC.● Train new sales reps as needed for Playfly Aspire.● Pull sales reports and clean data to create new lead lists.

●Created the Google Sheets visualization for the Picks and Pool used for NFL, MLB, and NBA content ●Discord live streams for members breaking down the top plays based on the data in projections using FantasyCruncher as a visual aid●Study trends in winning lineups using Excel and Tableau●Created a strategy of using metrics such as player rating or projection score for lineup building rather than using median projections. ●Identified top metrics needed for MLB projections for the highest success rate.●Wrote a core NFL article breaking down the top plays in the NFL Projections

●Created a query in Google Sheets to identify the top 20 videos per sport to make the content creation process more efficient●Raised Instagram reach by 30% by tracking past post data and keywords and then adjusting strategy●Increased TikTok views by 50% by tracking TikTok keywords and optimal video lengths●Increased YouTube retention rate by 75% by optimizing the video length ●Increased YouTube conversion rate of non-subscribers to subscribers by 15%

• Created Email Marketing to new and former customers and received a 9.8% CTR for previous customers and generated a 20% of additional new leads each month• Analyzed data using dashboards (M1 and Tableau)• Develop strategy for future sales during low volume periods by through email marketing, increased social media posting, and circling back with old customers• Supported customers via phone, email, and Etsy and advertise through appropriate social media channels• Created delivery routes across the continental United States• Coordinated Etsy shop and closed over $500,000 in sales in 2021• Collaborate with the production team regarding details of orders

• Be a receptionist for the desk, serving as an information resource to callers, taking messages,and forwarding calls appropriately when a Desk Assistant is not present.• Appropriately utilize and maintain all logs provided at the desk.• Be a representative of the Department and University to students, staff, and guests.• Assist the Residence Life Coordinator (RLC) with program shopping for hall programs byaccompanying the RLC to different stores/businesses and picking up necessary supplies.• Assist with opening and closing procedures of the residence hall.• Conduct key audits for the building utilizing Microsoft Excel or another comparable system.• Assist with managing the residence hall’s programming budget by compiling and recordingreceipts.• Organize supplies and keep an inventory of the supplies that are in the office and front deskarea.• Enforce Housing & University policies, rules and regulations and provide documentation ofpolicy violations to a supervisor.

Coach camp attendees to develop their skills on the field.• Create a positive culture on and off the field for the camp attendees.• Scout players and create a scouting profile for assigned players.• Organize scouting reports and prepare them to be entered into the Baseball Factory database.• Organize travel for coaches and players needing transportation from airports.• Build relationships with players and parents to ensure they are repeat customers.