Tyler Phillips Email & Phone Number

Washington, DC, US

• Focused on developing and deploying technology solutions for MSI’s field projects like custom web apps, reporting tools, and mobile applications.
• As part of the Monitoring, Evaluation, and Learning Services in the Middle East and North Africa (MENA-MELS) Project, serves as the Middle East Bureau’s System Champion and point of contract for USAID's new Development.

Bethesda, Maryland, United States

• Developed BPM project plans and facilitated business process improvements throughout all phases of the BPM process. Monitored, documented, and presented process improvements. Met with department representatives to.
• Provided guidance, support, and clarification to project teams on DAI’s internal policies and procedures through the management of DAI’s BPM inbox.
• Championed the cross-department Project Start-up Improvement Initiative to streamline and improve how DAI implemented new USAID projects by aligning internal processes and roles to corporate strategy.
• Collaborated with Internal Audit Team and Office of Information Management & Technology to roll out electronic signature requirements as part of DAI’s shift to remote working in response to COVID-19.
• Led the Remote Project Start-up Kaizen event to develop remote solutions to new project start-up implementation challenges arising from COVID-19 related travel restrictions. Provided ongoing Quality Assurance oversight.

Bethesda, MD

• Provided comprehensive support on start-up operations and project field financial management initiatives, including DAI’s Field Accounting System (FAS) implementations, operations policy updates, and procedural field.
• Assisted in the field set-up, training, and implementation of FAS in Myanmar for USAID’s Community Strengthening Project.
• Oversaw the financial component of the start-up of USAID’s $71 million Scaling Up Nutrition Technical Assistance (SUNTA) project in Zambia by serving as the acting Finance Manager during the recruitment and onboarding.
• Provided ongoing support to field finance teams implementing USAID projects in Haiti, Nepal, and Zambia on issues concerning both DAI and USAID financial policies, regulations and processes.

Washington D.C. Metro Area

• Contribute to the development of detailed and compliant health and safety policies, guidelines and Standard Operating Procedures.
• Support the implementation of the organisation’s health and safety strategy to ensure the continued growth, development and compliance of all Palladium.
• Manage regular site audits to check Occupational Health, Safety and Security (OHSS) policy and guidelines are being properly implemented and manage resultant action lists.
• Manage the incident reporting cascade and facilitate incident investigations. Assist in the completion of incident investigations and ensure detailed reports are provided to the Director, Security.
• Provide administrative support and functional guidance to the Crisis Management Team.
• Coordinate OHSS requirements and activities within the company including assistance in the completion of OHSS Guidelines for High and Extreme threat locations, the coordination of training for staff, briefings.

Washington D.C. Metro Area

• Provided general program operations assistance to project technical staff and administrators on two USAID funded projects: Health Public Policy (HPP) and Grant Management Solutions (GMS)
• Backstopped the HPP field offices in Malawi and India through e-mail and phone calls and by processing invoices from consultants, subcontractors, grantees, and vendors while tracking and recording deliverables.
• Supported additional HPP work in Central Asia and Nepal by backstopping independent consultants
• Coordinated the recruitment, selection, and onboarding of a 54 member consultant database for short term Global Fund technical work with GMS
• Fielded GMS Task Order requests to fill Global Fund Technical Support requests in seven different countries, tracked and supported the assigned consultants on above mentioned Task Orders

Virginia Beach, VA

• Managed all aspects of mission planning, execution and wrap-up; responsibilities included (but were not limited to) volunteer/patient recruitment, transportation, cargo logistics, acting as hospital and local.
• Worked alongside medical team leaders to ensure that the 75+ person teams completed safe and effective programs
• Oversaw mission budgets of $100,000+ to help ensure the efficient use of funds and resources on remote project sites in Central and South America, North Africa and the Middle East, and Sub-Saharan Africa
• Programs liaison between field projects, partners and other departments including: Marketing, Development, Quality Assurance, Medical Oversight, Logistics, and Volunteer Management Departments
• Mentored two new program coordinators on training missions in Morocco and Vietnam

• Supported the Ethiopian office of a US-based consulting firm specializing in facilitating foreign direct investment
• Produced reports detailing the process of starting investments and created a manual to orient new clients
• Researched investment opportunities and oversaw legal interns and their projects detailing the relevant Ethiopian laws
• Drafted proposals and conducted preliminary meetings with potential clients

Master Of Professional Studies (M.P.S), Systems Engineering Management

Bachelor Of Arts - Ba, International Studies And Political Science