Tyler Siebert Email & Phone Number

Fort Sill, Oklahoma, United States

Fort Sill, Oklahoma, United States

Assigns work and special duties for lead dispatchers and dispatchers. Provides budget input to superiors, requests maintenance/upgrades, orders supplies and additional improvement suggestions. Plans work schedules, revises schedule to meet peak workload periods, and manpower shortages. Manipulated and coordinated schedules of 14 personnel ensuring 24/7 coverage in accordance with OPM and Union guidance. Certified Automated Time Attendance and Production System (ATAAPS) Timekeeper. Oversaw employee timecards, modified tours of duty, managed employee leave, and approved sick leave as needed. Drafted guidelines and standard operating procedures for department to ensure adherence to OPM, Army, Federal, State, and local laws/regulations. Provide telephone and radio recordings to MPI, CID, Legal, and SJA in accordance with local procedures.Supported Emergency Communications Chief throughout the launch of landline, wireless phase I/II 9-1-1 calls. Performed testing with phone companies throughout launch. One of seven military installations in the country to launch text to 9-1-1. Led initiative to recognize Fort Sill DES as primary public safety answering point (PSAP) on global NENA PSAP registry.Maintained all critical files associated with the FBI NCIC and Oklahoma Law Enforcement Telecommunication System (OLETS). Acted as Local Agency Security Officer (LASO) for FBI Criminal Justice Information Services (CJIS). As a working supervisor, provide coverage during manning constraints and to minimize overtime. Responsible for the receipt and effective evaluation of 911 emergency calls. Dispatch appropriate police, fire, or emergency medical response as dictated by policy. See previous position (Fort Sill Lead Emergency Services Dispatcher).

Fort Sill, Oklahoma, United States

Perform duties as shift supervisor overseeing all actions on emergency communications floor. Provide on the spot correction to deficiencies as necessary.Fielded calls from individuals at various rates and ranks determining the nature of request or inquiry. Prioritized requests according to the severity of call and importance to the organization. Provided emergency medical dispatch instructions to callers seeking emergency advice prior to the arrival of first responders. Monitored Monaco D21 fire alarm system and StarWatch Integrated Commercial Intrusion Detection System (ICIDS); dispatched appropriate response while contacting key holders as required to secure the system.As full NCIC terminal operator, enter, modify, clear, and cancel NCIC files as required. Provide NCIC/NLETS/OLETS responses to law enforcement officers. Maintained FBI CJIS information and implemented new storage procedures to maintain retention requirements. Acted as Communications Training Officer Instructor for the agency. Trained new employees through 8-week training program and created various in-service trainings for center. Designed new electronic database to track emergency and non-emergency events to elicit statistical information for quality improvement. Aggregate data to provide statistical summaries to management on law enforcement, fire, and emergency medical services response time, turn-out, travel time including dispatch quantitative data. Created and implemented excel-based worksheet as the new agency Fire and Emergency Services run card standard. Enhanced dispatcher’s ability to correctly identify appropriate apparatus based off location and call-type. Prioritized selection of multi-apparatus response for target facilities on installation.

Kuwait

Supported the Emergency Services Dispatch Supervisor manage the daily operations of the 911 Communications Center. Reviewed the performance of each call center position to provide strong recommendations for process improvements and greater workflow efficiency. Steered the training and mentorship of emergency services dispatchers regarding company policies and Standard Operating Procedures through the new-hire training program as communications training officer. Performed annual quality assurance and quality improvement assessments for over 2K non-emergency and emergency events. Functioned as the property custodian responsible for the accurate and security of 100+ sensitive items. Section representative for Quality committee ensuring compliance with ISO 9001:2015 standards. Assisted with the standardization of two emergency communication centers to mirror U.S. standards and maintain contractual compliance through implementation of Computer Aided Dispatch (CAD) system. Oversaw the manipulation of addresses for 5 assigned military installations, camps, and operating bases. Developed strategic recommendations for selecting appropriate emergency apparatuses based off priority.Versed in emergency vehicle dispatching procedures and prioritization of calls for service. Dispatched fire and emergency medical services across five geographically separated jurisdictions, two airfields, and one international airport. Fielded calls for service via 911 telephone system, administrative landlines, cellular phones, WIFI-enabled messaging services, primary crash alarm system, and emergency call boxes. Provided emergency medical dispatch instructions to callers prior to the arrival of first responders. Monitored the fire alarm central station and dispatched resources as required. Worked with fire alarm technicians in the testing and maintenance of automatic alarms and sprinkler systems.

Kuwait

As Patrol Supervisor and Field Training Officer, provided direct oversight to 15+ law enforcement patrol officers as an effective team leader and key decision-maker. Supported daily operations and steered team development by training and mentoring new patrol officers. Adhered to company policies and procedures, current industry standards, and strict methodologies. Pinpointed performance and training gaps to recommend solutions for process improvements and organizational growth. Coordinated and executed the Field Training Officer program, resulting in heightened performance outcomes during new officer training program and an increase in awarded certifications.Respond to and investigate emergency calls, complaints, and other calls for service. Conduct investigative stops, questions, detains, and issues traffic citations as required. Sets up roadblocks, traffic-control points, and directs traffic. Responds to radio calls or situations that require general assistance. Perform protection duties to deter, detect, and deny unauthorized access to installation and mission-essential vulnerable assets. Perform traffic accident investigationsFunctioned as a Desk Sergeant to manage police and security operations, routinely submitting confidential or case sensitive law enforcement reports to senior military leadership. Monitored close circuit television system (CCTV) and Intrusion Detection System (IDS) and dispatched patrols as required. Served as Force Protection Officer (5/2016-8/2016).

Kuwait

Moody Afb, Georgia

Held various duty positions throughout career such as Fire Team Leader, Assistant Squad Leader, Training NCO, Unit Scheduler, S2/S4 (intelligence/supply & logistics) representative. Led the training of Security Forces members in air base ground defense through variety of skills such as dismounted patrols, convoy operations, small unit tactics and procedures, close-quarters battle (CQB), and combatives as fire team leader and assistant squad leader. Delivered briefings regarding DOD & Air Force policies and procedures to squad members.As Training NCO, executed MAJCOM’s pre-deployment requirements to ensure fitness of 180+ airmen for deployment during steady-state missions or 72-hour contingency operations. Planned and evaluated unit during field training exercises as pre-deployment requirements dictated. Coordinated and tracked personal appointments, unit training reservations, as well as training aides, ammunition/weapon requests, and addition supply requests. Liaised with various civilian and military organizations to coordinate training areas and addition requests as needed.Deployed to Jordan in support of Operation Inherit Resolve providing airfield security while maintaining small unit footprint. Forward deployed to undisclosed location to aid US State Department. Deployed in support of Operation Enduring Freedom as the lead tactical driver for the Commanding General of NATO Training Missing-Afghanistan personal security detail (PSD). Served as intelligence officer delivering daily situation briefs to CG’s security detail. Lauded by Commanding General with Joint Service Commendation Medal. Served as lead heavy weapons operator for quick reaction force (QRF) deployed to Balad Air Base in support of Operation Iraqi Freedom. Awarded with Air Force Achievement Medal.

Bachelor'S Degree, Business Administration

Associate Of Science (A.S.), Criminal Justice/Police Science