Tyler Crouch Email & Phone Number

Benton, Ar, Us

Benton, Arkansas, United States

In this role, I spearheaded procurement, manufacturing, and inventory management across a thriving, fast-paced custom electronics installation company. I sourced and imported supplies from Chinese manufacturers, negotiating pricing for cases, pcb boards, wire, and connectors, as well as tracking and receiving all inventory. I also completed unit soldering and assembly, in addition to completing field unit tests to assess issues and fixes units. I leveraged technology including Python, Bash… Show more In this role, I spearheaded procurement, manufacturing, and inventory management across a thriving, fast-paced custom electronics installation company. I sourced and imported supplies from Chinese manufacturers, negotiating pricing for cases, pcb boards, wire, and connectors, as well as tracking and receiving all inventory. I also completed unit soldering and assembly, in addition to completing field unit tests to assess issues and fixes units. I leveraged technology including Python, Bash scripting, SQL, HTML, and CSS to update and service custom website and streamline operating procedures to boost efficiency and productivity. Key Achievements:• I directed our installation team, coordinating with clients, providing field teams with logistics and routing information, and delivering technical support.• Supported Research & Development (R&D) activities and managed bug testing for new devices, completing extensive testing, reporting issues, and tracking fixes to confirm functionality.• I developed and implemented custom tracking system with Python, utilizing the system to monitor inventory levels across the full manufacturing process.• Built custom tracking programs to monitor units in the field, ensuring proper functionality of units before and after installation.• I created Python Gui to write wpa_supplicant information to units and assign unit IDs while logging data into tracking database utilized by clients, resulting in 250% decrease in unit programming time. Show less

United States

At O'Reilly, I drove commercial sales strategy, identifying new revenue streams, strategizing business growth initiatives, and leading teams to exceed sales goals. I cultivated positive customer relationships, assessing client needs and leveraging consultative sales techniques to close deals and generate revenue. I led document management for data and paperwork associated with commercial program including diverse reporting and P&L statements. I also facilitated team meetings, communicating… Show more At O'Reilly, I drove commercial sales strategy, identifying new revenue streams, strategizing business growth initiatives, and leading teams to exceed sales goals. I cultivated positive customer relationships, assessing client needs and leveraging consultative sales techniques to close deals and generate revenue. I led document management for data and paperwork associated with commercial program including diverse reporting and P&L statements. I also facilitated team meetings, communicating organizational objectives and establishing sales and customer retention goals. Key achievements:• Boosted sales through exceptional communication and negotiation skills, promoting outstanding service and ensuring customer satisfaction.• I successfully acquired a $3M account, facilitating numerous meetings and completing extensive follow-up with key decision makers in customer's organization.• Leveraged my conflict management skills to resolve customer issues, liaising between clients and internal teams to understand issues and offer mutually beneficial solutions.• I streamlined processes to improve operational efficiencies, managing customer, product, and service requests, as well as overseeing support, new products, purchase orders, and business needs. Show less

As a Service Writer, I supported operations management at the repair shop, liaising between customers and technicians, delegating assignments, and scheduling appointments. I evaluated repair needs and advised on parts needed, ordering parts and updating team on delivery status. I also delivered completed vehicles to the customer, ensuing exceptional customer satisfaction and outstanding customer experience. Key Achievements:• I managed project progress and confirmed work completed within… Show more As a Service Writer, I supported operations management at the repair shop, liaising between customers and technicians, delegating assignments, and scheduling appointments. I evaluated repair needs and advised on parts needed, ordering parts and updating team on delivery status. I also delivered completed vehicles to the customer, ensuing exceptional customer satisfaction and outstanding customer experience. Key Achievements:• I managed project progress and confirmed work completed within scope and deadlines.• Compiled and analyzed customer data to build custom quotes, ensuring accurate and detailed information to support data-driven decision making by customers.• I communicated with clients to provide status updates on project progress, notifying of parts availability issues causing delays or work completion.• Revamped the work order assignment process to optimize efficiency, increasing productivity by 25%. Show less

Benton,Ar

Responsible for day to day operation of store, Training new team members, Scheduling team members,inventory control,human resources, making yearly monthly and daily sales goals ,