Tyson Boyer Email & Phone Number

San Diego, California, United States

Experience with RingCentral, FreePBX, Switchvox VOIP systemsManaging Hyper-V, Citrix VMsMaintain, manage, and improve upon existing systemsManaging network equipment ranging from modems up to Windows ServersProviding setup all the way from printers to full-blown network buildoutsMaintaining ticketing and current statuses for multiple mid-size businesses and charter schoolsResolving client issues in a smooth and timely mannerManaging Wireless Networks, SOHO and other small networks

San Diego, California, United States

Typical day-to-day tasks include:Microsoft 365 / Office 365:• Setup and management of tenants• Teams, SharePoint, OneDrive and Exchange• Endpoint manger (Intune) administrationNetwork setup and troubleshooting:• Network switch setup and administration• Router/firewall setup and administration• Wi-Fi access point setup and administrationAdministration and troubleshooting of traditional AND Azure Based Windows domain environments:• Active Directory, DNS, Group policy, DHCP• Microsoft Hyper-V administration / Failover clustering• Windows 10/11 clients; Servers from 2012 R2 thru 2022Implementing, recovering from, and/or maintaining NAS / File serversand much, much more!

San Diego, California, United States

Day to day tasks included:Experience with RingCentral, FreePBX, Switchvox VOIP systemsManaging Hyper-V, Citrix VMsMaintain, manage, and improve upon existing systemsManaging network equipment ranging from modems up to Windows ServersProviding setup all the way from printers to full-blown network buildoutsMaintaining ticketing and current statuses for multiple mid-size businesses and charter schoolsResolving client issues in a smooth and timely mannerManaging Wireless Networks, SOHO and other small networksand much, much more!

San Diego, California, United States

Diagnosing and troubleshooting computer issuesIdentifying and resolving network, connectivity, and server issuesUpgrading firmware, software, and outdated hardware systemsProviding technical support to users and resolving technical errorsCreating user documents and providing training on new computer systemsManaging a personal workspace with ticketing system to keep track of customer repairs and statusesProviding an excellent experience during sales, repair, and final departure of Windows and Mac productsPlacing and taking customer phone calls and articulating typical IT/Computer related information into easy to understand instructions and/or updates to customers regarding their repairs or questions