Umer Khan Email & Phone Number

London, England, United Kingdom

Responsible for the management of departmental budget on behalf of SRO’s, monitoring expenditure and costs against operational work & programmes progress. In addition to this I have also managed allocation and control of company resources with focus on individual programmes as well as the complete departmental budget. As part of my role I have also closely worked with business partners and central finance teams, to develop and report accurate financial forecasts of departmental budget spend… Show more Responsible for the management of departmental budget on behalf of SRO’s, monitoring expenditure and costs against operational work & programmes progress. In addition to this I have also managed allocation and control of company resources with focus on individual programmes as well as the complete departmental budget. As part of my role I have also closely worked with business partners and central finance teams, to develop and report accurate financial forecasts of departmental budget spend, highlighting any key risks with mitigating actions in areas where spend has deviated from forecasts. Show less

London, England, United Kingdom

Responsible for the management and delivery of key IT and Digital Projects, which focus on the Business Transformation of Financial Management & Customer Relationship Management solutions. The key objective of these projects was to improve departmental Business & Financial Operations and enable high quality Relationship with all customers of RCOG.

London, Greater London, United Kingdom

Responsible for the management and delivery of a programme of IT projects and Digital Projects, which focused on the Business Transformation and Web Solution delivery of B2B & B2C Sites, which also included delivery of the new NewStatesman website. The key objective of these projects was to improve the Business Infrastructure and attract & enable an enhanced Global retention of audience reached out to, through digital solutions delivered. Achievements: - • Successfully delivered a… Show more Responsible for the management and delivery of a programme of IT projects and Digital Projects, which focused on the Business Transformation and Web Solution delivery of B2B & B2C Sites, which also included delivery of the new NewStatesman website. The key objective of these projects was to improve the Business Infrastructure and attract & enable an enhanced Global retention of audience reached out to, through digital solutions delivered. Achievements: - • Successfully delivered a re-branded version of the NewStatesman International website, together with an email campaign targeted at a Global audience. This solution resulted in 30% increase in Global Readership traffic and 20% increase in Magazine Subscribers.• Successfully delivered a transformation of a new Elite Traveler website, which now attracts approximately 500,000 visitors per year and has seen growth in User Engagement of upto 20% since Launch in May 2020. Show less

Ascot, Berkshire

Responsible for the management and delivery of a programme of IT projects, which focused on the transformation of a new Infrastructure and Clinical authentication & access management solution. The key objective of these projects was to improve the end User experience and enable Clinical professionals to deliver better patient care across the Trust. As part of this role I also successfully delivered Training to all types of Clinical Staff across the Trust. Achievements: - • Delivered… Show more Responsible for the management and delivery of a programme of IT projects, which focused on the transformation of a new Infrastructure and Clinical authentication & access management solution. The key objective of these projects was to improve the end User experience and enable Clinical professionals to deliver better patient care across the Trust. As part of this role I also successfully delivered Training to all types of Clinical Staff across the Trust. Achievements: - • Delivered a 2-year delayed Clinical authentication and access management solution, which improved access to Clinical Systems by 55% and Patient care by 40%. • Led high level complex negotiations with suppliers, through which I successfully unblocked and progressed the rollout forward of a Windows 10 VDI Infrastructure solution which came to halt 6 months before progression. Show less

Responsible for the management and delivery of a programme of digital projects, which focused on the transformation of a wide range of Council services offered to public residents within the borough (include project solutions delivered to services in Licensing, Housing, Waste & Recycling, Concessionary Transport etc). The key objective of these projects, was to improve the end to end business processes of service operation, enable better customer experience through the web and streamline ICT… Show more Responsible for the management and delivery of a programme of digital projects, which focused on the transformation of a wide range of Council services offered to public residents within the borough (include project solutions delivered to services in Licensing, Housing, Waste & Recycling, Concessionary Transport etc). The key objective of these projects, was to improve the end to end business processes of service operation, enable better customer experience through the web and streamline ICT systems to enable a better data security & integrity where sensitive data is handled. As part of this role I also successfully delivered a wide range of marketing campaigns and digital communications to the public, in addition to holding Focus Group workshops for performing Usability Testing of new products and as a result acquiring constructive feedback. Show less

Acting as a cover ICT Project Manager for long term sick leave, where I progressed forward existing system implementation and IT infrastructure projects. The Key projects I delivered were on the ICT transformation of Highways services provided by the council.

Responsible for the management and delivery of a whole programme of Digital & ICT Projects, impacting the services offered by both boroughs. This included services in Legal, Planning, Housing, Waste & Recycling, HR, Comms etc. The key objective of these projects was to improve individual services offered by the councils to the Public. These projects mainly focused on improving the ICT infrastructure and systems in service operation, improving both internal and external elements of the end to… Show more Responsible for the management and delivery of a whole programme of Digital & ICT Projects, impacting the services offered by both boroughs. This included services in Legal, Planning, Housing, Waste & Recycling, HR, Comms etc. The key objective of these projects was to improve individual services offered by the councils to the Public. These projects mainly focused on improving the ICT infrastructure and systems in service operation, improving both internal and external elements of the end to end business processes and introducing new ways of working that will introduce organisational savings and better customer experience. Show less

Responsible for providing programme support on various ICT programmes and carrying out a wide range of PMO Analysis work. Some of the key parts of my day to day work included providing Document management for compliance control, providing projects governance and reporting to the board on all documentary progress of each project (which included financial data). I was also responsible for the development and review of technical documentations, for a wide range of GSK IT System projects, ensuring… Show more Responsible for providing programme support on various ICT programmes and carrying out a wide range of PMO Analysis work. Some of the key parts of my day to day work included providing Document management for compliance control, providing projects governance and reporting to the board on all documentary progress of each project (which included financial data). I was also responsible for the development and review of technical documentations, for a wide range of GSK IT System projects, ensuring it passes audit. Show less

Responsible for providing Programme support on various NHS Programmes and carried out a wide range of PMO Management work. On a day to day basis the focus of my role was to provide projects governance, analysis and reporting for all NHS Projects and Programmes delivered under the Slough, Windsor & Maidenhead and Bracknell & Ascot Clinical Commissioning Groups.

London, United Kingdom

Responsible for the delivery of a whole programme of Digital projects, impacting the services offered by Houses of Parliament. The key objective of projects managed and delivered, was to improve individual services offered to the Public via the Parliament website. These projects were focused on improving customer engagement with Parliamentary services, information provided to the Public and improving related Backoffice service operation representing both House of Commons & House of Lords… Show more Responsible for the delivery of a whole programme of Digital projects, impacting the services offered by Houses of Parliament. The key objective of projects managed and delivered, was to improve individual services offered to the Public via the Parliament website. These projects were focused on improving customer engagement with Parliamentary services, information provided to the Public and improving related Backoffice service operation representing both House of Commons & House of Lords business units. Show less

Windsor Berkshire

Acting as a cover Digital Project Manager for long term sick leave, to progress forward existing digital projects during a 2-month period only. Key projects I worked on, focused on delivery of Email Campaign for Amber Leaf, Mobile Application for JTI Tobacco consumer research and Business-As-Usual web transformation work.

Responsible for the delivery of a programme of B2C and B2B Digital projects, servicing clients such as Daily Mail, The Telegraph, Hargreaves Lansdowne and Equiniti. The key objective of projects managed and delivered, was to enable client websites with white label stock market solutions, build and deliver digital event and email campaigns on behalf of clients and deliver web and mobile transformation projects for in house online services such as Money AM and Shares Magazine.

Surrey

Responsible for the day to day running of a centralised PMO function and the end to end delivery of multiple ICT outsourcing projects. The key objective in this role was to manage and deliver a portfolio of IT Infrastructure and Application Development solutions, in addition to providing project governance and support for all programmes & projects delivered on behalf of many Local Government organisations. Which includes delivering solutions to London Councils, Rochford District Council… Show more Responsible for the day to day running of a centralised PMO function and the end to end delivery of multiple ICT outsourcing projects. The key objective in this role was to manage and deliver a portfolio of IT Infrastructure and Application Development solutions, in addition to providing project governance and support for all programmes & projects delivered on behalf of many Local Government organisations. Which includes delivering solutions to London Councils, Rochford District Council, Rossendale Borough Council, London Borough of Hackney, Lewisham etc. Show less

London, United Kingdom

Responsible for the management & delivery of IT Infrastructure and Software solution Project implementations on behalf of Royal Bank of Scotland and Natwest Banks. The key objective of my role was to track and coordinate the successful delivery of an large complex ATM system & software upgrade project across all RBS & Natwest Banks in the UK. As part of my role I also had to ensure all Technical risks & issues were supported and escalated for effective mitigation to ensure the project meets its… Show more Responsible for the management & delivery of IT Infrastructure and Software solution Project implementations on behalf of Royal Bank of Scotland and Natwest Banks. The key objective of my role was to track and coordinate the successful delivery of an large complex ATM system & software upgrade project across all RBS & Natwest Banks in the UK. As part of my role I also had to ensure all Technical risks & issues were supported and escalated for effective mitigation to ensure the project meets its targeted milestones as agreed and continuously reviewed with the client.Achievements: • Successfully rolled out implementation for over 3500 ATM machines across the UK, which benefited Client with improved performance in management of Transactions by 30%. Show less

London, United Kingdom

Slough, United Kingdom