Umer Saeed Email & Phone Number
@enpointe.com
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Who is Umer Saeed? Overview
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Umer Saeed is listed as Manager PMO - Global Supply Chain as a Service at Zones IT Solutions, a with 3138 employees, based in Pakistan. AeroLeads shows a work email signal at enpointe.com and a matched LinkedIn profile for Umer Saeed.
Umer Saeed previously worked as Project Manager Program Management Office at Zones It Solutions and Manager Growth & User Engagement at Sds-It. Umer Saeed holds Bachelors, Telecom & Networking, 3.2 from Foundation University.
Email format at Zones IT Solutions
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About Umer Saeed
Service Delivery | Technical Project Management l Global Customer Support | Managed ServicesVALUE PROPOSITIONCurrently spearheading a team of 38 Project Coordinators.► I deliver solid results in information technology leadership, with extensive experience overseeing the development, deployment, and support of IT strategy and client support operations.► My success is driven by my ability to build strategies that result in gains in technical and business operations performance.SUMMARY► Engaging Information Technology Executive possessing a winning blend of subject matter expertise, skill in team and department management, and practical experience. ► Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with organizational objectives. Specialties: IT Operations, Project Management, Team Leadership, Cloud Services, Managed Services, Client Support, Systems and Application Performance, Client Onboarding, Negotiations, Best Practices
Listed skills include Cloud Computing, Sharepoint, Team Leadership, Crm, and 29 others.
Umer Saeed's current company
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Umer Saeed work experience
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Manager Pmo - Global Supply Chain As A Service
CurrentCurrently spearheading a team of 38 Project Coordinators.Ensure that offered services and project deliverables are both well-understood and feasible to execute, before SOWs are signedProject Onboarding: to ensure that agreed-upon services and project deliverables are set in motion appropriately, meet client objectives, and respect Zones equities Auditing and Analysis: to measure project outcomes, client satisfaction, team utilization, contract compliance, and all other… Show more Currently spearheading a team of 38 Project Coordinators.Ensure that offered services and project deliverables are both well-understood and feasible to execute, before SOWs are signedProject Onboarding: to ensure that agreed-upon services and project deliverables are set in motion appropriately, meet client objectives, and respect Zones equities Auditing and Analysis: to measure project outcomes, client satisfaction, team utilization, contract compliance, and all other aspects of their teams’ work and iterate to improve organizational performance.Oversees all aspects and delivery of multiple projects or a portfolio of projects and directly manages team of project managers.Organizes and communicates decisions, plans, goals, strategies and complex information clearly and simply to drive actions.Responsible for PMO Team project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects & organizational functions. Show less
Project Manager Program Management Office
Collaborating with other department leaders to define, prioritize, and develop projects.Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.Analyzing financial data, including project budgets, risks, and resource allocation.Providing financial reports and budget outlines to Executives.Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while… Show more Collaborating with other department leaders to define, prioritize, and develop projects.Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.Analyzing financial data, including project budgets, risks, and resource allocation.Providing financial reports and budget outlines to Executives.Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.Drafting new and improving existing project management office policies and processes.Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification. Show less
Manager Growth & User Engagement
Manage implementation and deliveryCapture areas where improvement is possible and coordinate with teamsMaintain a strategy to communicate across sales, marketing, and product teams to foster a positive, proactive relationshipDesigns and executes solutions tailored to client needsNurtures working relationships with clients throughout the project cycle
Chief Executive Officer
Plan, develop, implement and direct the organization’s operational and fiscal function and performance.Act as a strategic partner by developing and implementing the company’s plans and programs.Analyze and make recommendation on the impact of long range growth initiatives, planning, and introduction of new strategies and regulatory actions.Develop credibility and authority for the finance leadership team by providing accurate analysis of budgets, reports and financial trends… Show more Plan, develop, implement and direct the organization’s operational and fiscal function and performance.Act as a strategic partner by developing and implementing the company’s plans and programs.Analyze and make recommendation on the impact of long range growth initiatives, planning, and introduction of new strategies and regulatory actions.Develop credibility and authority for the finance leadership team by providing accurate analysis of budgets, reports and financial trends and operational procedures in order to assist the BOD and senior executive team.Create, improve, implement and enforce policies and procedures of the organization that will improve operational and financial effectiveness of the company.Communicate effectively and establish credibility throughout the organization and with the Board of Directors as an effective developer of solutions to business challenges.Provide expert financial guidance and advice to others within executive leadership.Improve the planning and budgeting process on a continual basis by educating departments and key members of corporate leadership.Provide strategic input and leadership on decision making issues affecting the organization; specifically relating to the evaluation of potential mergers, acquisitions or partnerships. Show less
Technical Project & Service Delivery Manager
Working on developing and driving the pre and the post technicalsales activities.Work with the Development team for the post support of in house products.Licensing Cost Optimization for different Vendors and present it to the customers.Project Management for the deployed ProjectsMeasure project performance using appropriate tools and techniques i.e. Agile Methodologies.Manage changes to the project scope, project schedule and project costs using appropriate verification… Show more Working on developing and driving the pre and the post technicalsales activities.Work with the Development team for the post support of in house products.Licensing Cost Optimization for different Vendors and present it to the customers.Project Management for the deployed ProjectsMeasure project performance using appropriate tools and techniques i.e. Agile Methodologies.Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Show less
Senior Cloud Consultant
I am working for a Microsoft Strategic Partner as a Senior Cloud Consultant and providing technical consultancy along with deployment and configuring exchange online and O365 services. Migrating On premise Infrastructure over to the cloud . On-Boarding New Clients Office 365 and exchange online Migration Support.
Office 365 Consultant
Worked with Microsoft Strategic Partner in the Gulf Region as a Lead Technical Cloud Consultant Designing and implementing Exchange Online solutions Ensuring the Clients requirements are met Scoping of the project Migrating infrastructure include the file server over to the Cloud Migrating Mailboxes from different platforms over to the cloud
Information Technology Help Desk Supervisor
To provide bundle of services to manage cellular phones, including standard cellular phones, smart phones, and PDA`sService Desk Performs Help Desk trouble-shooting services for end –users at all times of the day, to with a goal to ensuring the highest productivity level to the end user.To provide device support for approved devices.To provide application support for Good Technology.Making Monthly Reports on Calls and Emails for Support.To performs Activations for all… Show more To provide bundle of services to manage cellular phones, including standard cellular phones, smart phones, and PDA`sService Desk Performs Help Desk trouble-shooting services for end –users at all times of the day, to with a goal to ensuring the highest productivity level to the end user.To provide device support for approved devices.To provide application support for Good Technology.Making Monthly Reports on Calls and Emails for Support.To performs Activations for all carriers through a Customer Approved process. Activation services enable wireless devices on carrier networks This includes new activations, porting, and also de-activations or vacation holds.Adminsitration, Customization in CRM.Handling all the accounts and creating leads and opportunities.Giving online demo to the new employees.Installing outlook plug-in.Troubleshooting of CRM.Creating daily reports of the accounts and the opportunities created.Creating new users in CRM.Have to maintain all the data accounts, leads, and oppurtunities on the daily basis. Show less
Service Desk Engineer
o provide bundle of services to manage cellular phones, including standard cellular phones, smart phones, and PDA`sService Desk Performs Help Desk trouble-shooting services for end –users at all times of the day, to with a goal to ensuring the highest productivity level to the end user.To provide device support for approved devices.
Senior Co Ordinatorproject
- To provide bundle of services to manage cellular phones, including standard cellular phones, smart phones, and PDA`s- Service Desk Performs Help Desk trouble-shooting services for end -users at all times of the day, to with a goal to ensuring the highest productivity level to the end user.- To provide device support for approved devices.- To provide application support for Good Technology.- Making Monthly Reports on Calls and Emails for Support.- To performs Activations… Show more - To provide bundle of services to manage cellular phones, including standard cellular phones, smart phones, and PDA`s- Service Desk Performs Help Desk trouble-shooting services for end -users at all times of the day, to with a goal to ensuring the highest productivity level to the end user.- To provide device support for approved devices.- To provide application support for Good Technology.- Making Monthly Reports on Calls and Emails for Support.- To performs Activations for all carriers through a Customer Approved process. -Activation services enable wireless devices on carrier networks This includes new activations, porting, and also de-activations or vacation holds. Customer Relationship Management (CRM) Microsoft Dynamics 4.0- Adminsitration, Customization in CRM.- Handling all the accounts and creating leads and opportunities.- Giving online demo to the new employees.- Installing outlook plug-in.- Troubleshooting of CRM.- Creating daily reports of the accounts and the opportunities created.- Creating new users in CRM.- Have to maintain all the data accounts, leads, and opportunities on the daily basis.Microsoft Office 365 Show less
Senior Customer Service Representative
Making phone calls to conduct survey from the customers regarding the services they have received.- Identify, research, and follow up on customer inquires not immediately resolved using the computer system. - Making phone calls to welcome customer`s business with the company, verify important information and answering any questions.- Provide customers with product and service information. - Complete logs and reports. - Research misapplied payments. - Recommend process… Show more Making phone calls to conduct survey from the customers regarding the services they have received.- Identify, research, and follow up on customer inquires not immediately resolved using the computer system. - Making phone calls to welcome customer`s business with the company, verify important information and answering any questions.- Provide customers with product and service information. - Complete logs and reports. - Research misapplied payments. - Recommend process improvements. - Provide on-the-job training for new employees.- Other duties as assigned. - Worked as a team lead and a trainer for on job training for new employees. Show less
Senior Customer Services Representative
Making phone calls to conduct survey from the customers regarding the services they have received.Identify, research, and follow up on customer inquires not immediately resolved using the computer system. Making phone calls to welcome customer`s business with the company, verify important information and answering any questions.Provide customers with product and service information. Complete logs and reports. Research misapplied payments. Recommend process improvements… Show more Making phone calls to conduct survey from the customers regarding the services they have received.Identify, research, and follow up on customer inquires not immediately resolved using the computer system. Making phone calls to welcome customer`s business with the company, verify important information and answering any questions.Provide customers with product and service information. Complete logs and reports. Research misapplied payments. Recommend process improvements. Provide on-the-job training for new employees.Other duties as assigned. Worked as a team lead and a trainer for on job training for new employees. Show less
Colleagues at Zones IT Solutions
Other employees you can reach at zones.com. View company contacts for 3138 employees →
Julia Goff
Colleague at Zones It SolutionsVancouver, Washington, United States
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David Marceau
Colleague at Zones It SolutionsRidgefield, Connecticut, United States
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Shannon Duran
Colleague at Zones It SolutionsFederal Way, Washington, United States
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MA
Mujtaba Aftab
Colleague at Zones It SolutionsIslamabad, Islāmābād, Pakistan
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JR
Jennifer Robinson
Colleague at Zones It SolutionsDallas-Fort Worth Metroplex, United States
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Khayam Nawaz
Colleague at Zones It SolutionsIslamabad, Islāmābād, Pakistan
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SN
Soban Nisar Malik
Colleague at Zones It SolutionsIslamabad, Islāmābād, Pakistan
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BB
Basit Burney
Colleague at Zones It SolutionsPakistan
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VR
Virginia Ray
Colleague at Zones It SolutionsLongview, Washington, United States
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KS
Kelly Smith
Colleague at Zones It SolutionsGreater Seattle Area, United States
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Umer Saeed education
Bachelors, Telecom & Networking, 3.2
Education record
Frequently asked questions about Umer Saeed
Quick answers generated from the profile data available on this page.
What company does Umer Saeed work for?
Umer Saeed works for Zones IT Solutions.
What is Umer Saeed's role at Zones IT Solutions?
Umer Saeed is listed as Manager PMO - Global Supply Chain as a Service at Zones IT Solutions.
What is Umer Saeed's email address?
AeroLeads has found 2 work email signals at @enpointe.com for Umer Saeed at Zones IT Solutions.
Where is Umer Saeed based?
Umer Saeed is based in Pakistan while working with Zones IT Solutions.
What companies has Umer Saeed worked for?
Umer Saeed has worked for Zones It Solutions, Sds-It, Information Technology Logistics & Supply Chain, Exceed It Services, and Blugrass Technologies.
Who are Umer Saeed's colleagues at Zones IT Solutions?
Umer Saeed's colleagues at Zones IT Solutions include Julia Goff, David Marceau, Shannon Duran, Mujtaba Aftab, and Jennifer Robinson.
How can I contact Umer Saeed?
You can use AeroLeads to view verified contact signals for Umer Saeed at Zones IT Solutions, including work email, phone, and LinkedIn data when available.
What schools did Umer Saeed attend?
Umer Saeed holds Bachelors, Telecom & Networking, 3.2 from Foundation University.
What skills is Umer Saeed known for?
Umer Saeed is listed with skills including Cloud Computing, Sharepoint, Team Leadership, Crm, Team Management, Microsoft Exchange, Management, and Troubleshooting.
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