Umer Saeed Email & Phone Number

Lahore, Punjab, Pakistan

- Network Infrastructure designing, deployment, configuration, administration, monitoring and troubleshooting - Fortigate Firewall, Cisco L3 Switches, Ubiquiti, MikroTik, TPLink, Linksys, HikVision Devices...- Systems Infrastructure designing, deployment, configuration, administration, monitoring and troubleshooting - Dell Poweredge R730xd with ESXI 6.7 and 7.1 (DHCP, DNS, AD, FileServer, UniFi Controller, AccessController...- Administration of organization's workspaces users at multiple platforms - Google, Slack, Notion, Unity, GitHub, Miro, Zoom, Digital Assets Stores....- Developing and Implementing SOPs and IT Policies- Implementing best practices of ITSM and Operations with HelpDesk Ticketing- Access, analyze and resolve all the IT related matters at organization level- Monitoring/supporting onsite Network Connectivity- Budgeting for the IT department- Procurement of IT equipment, tools and accessories in timely manner- Training subordinates with all the necessary tools, service and portal to assist and support organization users- Dealing with IT Vendors professionally taking organization ahead of market competitive best price, service and support- Audit systems (desktops, laptops, servers) and assess their outcomes with Bi-annual Health Reports- Ensuring security of data, network access and backup systems at All times- Server Management including but not limited to, Hardware Management, Software Management, Security and Backups- Internal Server vs. External Server Monitoring: reviewing automated reports and receiving preemptive alerts to stay on top of server health- Streamline employees onboarding and offboarding by collaborating with operations divisions- Documentation of department’s activities and processes- Saving company's cost from all the digital/cloud subscriptions without compromising stakeholder’s functions/tool requirement

Phase 4, Dha, Lahore

Lahore, Pakistan

• Looking after the Network Infrastructure, IT software development, preparation ofSRS and coordination between software vendor and non-technical departmentalheads being the technical head. • Administration of Cisco Devices (Router 1900 series-DMVPN, OSPF, NAT, DHCP, QOSwith China Head Office, Catalyst 3750-G-(VLANs & Trunk Uplinks), 2960-G),• Mikrotik RouterBOARD 750G R3, UBNT Nano Stations. Implementation and administration of Dell PowerEdge r710 (ESXI 6.7, DCHP, DC,File Server- complex GPOs for clients, ISA Server – Their backups as well), CompanyEmail hosting POP3/IMAP/SMTP and Website C-Panel • Implementing and troubleshooting of windows based POS (Paratech Software) atNation-wide showrooms; Manage Engine for IT Assets and Support Queries; AnvizIntelligence attendance machine and its Integration with online WebHR portal. • Designing and deployment of Structured Cabling at nationwide branches buildings,• Designing and deployment of Security & Surveillance at nationwide branched and showrooms in Pakistan.• Maintain and troubleshoot Panasonic PABX Telephone Exchange.• Ensure weekly backups of POS DB, CMS, PMS and File Server, Cisco Router, Switches and WiFi Access points.• Developing SOPs and Internet Usage Policy for IT Department• IT vendor dealing for Telecom (Zong) and procurement of IT equipment.

Lahore, Pakistan

• Looked after complete network infrastructure of Superior University, Hostels, Azra Naheed Medical College and Ch. Akhtar Memorial Teaching & Research Hospital.• Management and deployment of Cisco devices (ASA-5510, 4503-E, 3750G, Mikrotik Router board CRS125-24G-1S-RM, Catalyst 3750G, Catalyst 2960-X), TMG, PfSense 2.3.3, UBNT Nano Station, Ruckus Wi-Fi Controller Zone Director 1200 Series with R500 Zone Flex, TP –Link AC-50 Wireless Controller with CAPS, TP-Link Switches.• Deployment of Fiber Network Infrastructure and Structured cabling & tagging.• Planning and deployment of Network Infrastructure, active and passive IT work; IT Operations management and support (NOC operations, IT Help Desk)• Server Installation and management (AD, DHCP, Fileserver, TMG, Manage Engine, Antivirus (Kaspersky), VoIP(asterisk), Radius, WSUS, VMware ESXI 5.0, 6.0, 6.7)• Surveillance security planning & deployment (Hikvision NVR, IP Cameras' structured)• Deployment of Ticketing System (Manage Engine) and training of Superior Community• Train and lead both the network and system support teams.

3 C, Zafar Ali Road, Lahore, Pakistan

• Assist faculty, students and staff in the operation of computers, multimedia projectors/related equipment.• Manage DNS, Active Directory, File Server, PBX VoIP server (Elastix)• Gain expertise, with equipment manuals, in operation and maintenance of all equipment under use of IT Resource Center, with a view to ensure trouble-free operation and maintenance.• Setup computers/multimedia projectors in all required classes/meeting rooms/labs in a timely manner.• Troubleshoot/resolve all IT related operation issues of all BNU community in a timely manner.

109 Bank Square Market, Model Town Lhr

• Administration of MAP Lahore Office.• Corporate Communication and Event Management (professional training seminars, workshops,Industrial Visits, Family Picnics, Elections, Annual Dinner, Musical Concerts)• Management of Sponsorship, Memberships, Social Media Marketing, Website, Print Media and Accounts.

Dha Phase Iii, Opposite Sector U

• Planning and execution of Alumni networking events at SDSB Luminites Association (Speaker sessions, Musical Concerts, Reunion Dinners)• Assist President, Vice President, Secretary and Treasurer in multiple tasks.• Corporate communication and coordination, Accounts Management, Vendor Dealing.• Research and presentations on Alumni networking opportunities.

Servis House, 2 Main Gulberg, Lahore 54662, Pakistan.

• Network Troubleshooting• Hardware/Software installation• Follow up with Purchasing of Computer Accessories

Ms Business Information Technology, Information Technology Project Management, 3.26

Activities and Societies: Won Badminton Leagues (BUS-502) Mathematical and Statistical Analysis (MGT-501) Project Management Practice.

Ccna, Ccnp

Master'S In Information Technology, Information Technology, B

Activities and Societies: Active member of Superior Professional Club. Project: In FYP we as a team made a School Management System on web.

B.Com It, Accounting And Finance, Economics, Business Law, C

Accounting, Business Law & Taxation, Statistics & Mathematics, Economics, Money Banking & Finance, Auditing

Ics, Computer Science, C+

Computer Science, Physics, Mathematics

Matric, Science Subjects, A

Activities and Societies: Participated in many sports events throughout the schooling Mathematics, Chemistry, Physics, Biology