Umer Shaikh Email and Phone Number
Responsible Team Lead and MajorIncident Manager, passionateabout delivering outstandingquality and service. Offering 12+years of experience in industrywith history of recognition forperformance.
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Major Incident ManagerTata Consultancy Services Jun 2018 - PresentPune, Maharashtra, Indiamajor incident manager for a global organisation which is based in the UK -
Process AnalystTata Consultancy Services Mar 2015 - Jun 2018Pune Area, IndiaAnalysing the current process trend and preparing reports for the Clients.Client interaction(Call/Email) on a daily basis for process caliberation.Highlighting any issues within the process and suggesting improvement ideas.Interacting with Associates regularly to identify any issues or Concerns pertaining to work.
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Subject Matter ExpertTelstra Mar 2015 - Aug 2022currently deployed offshore as a subject matter expert -
Process AssociateConvergys Mar 2014 - Mar 2015Pune Area, IndiaProcessing Claims for a B2B process.Claim settlement and adjustments to be processed realtime.Being informed about the Current medical policies in the U.S to ensure proper information being delivered to Clients.Managing teams as required by the Process
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Branch ManagerQuality Prints Oct 2011 - Aug 2013Pune Area, IndiaManaging and maintaining the daily activities like Order requests and managing the finances at a micro level.Ensuring the Quality of Work is maintained.Relationship Management With the Clients.
Umer Shaikh Education Details
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Techno Global ShillongFine/Studio Arts, General -
H. S. C -
Jai Hind High SchoolS. S. C
Frequently Asked Questions about Umer Shaikh
What company does Umer Shaikh work for?
Umer Shaikh works for Tata Consultancy Services
What is Umer Shaikh's role at the current company?
Umer Shaikh's current role is Major Incident Manager at Tata Consultancy Services.
What schools did Umer Shaikh attend?
Umer Shaikh attended Techno Global Shillong, Jai Hind Junior College, Jai Hind High School.
Who are Umer Shaikh's colleagues?
Umer Shaikh's colleagues are Ajaykumar R, Tamas Krupincza, Harikishore Palla, Rajesh Kumawat, Rini Patra, Shubham Shende, Rohit Patil.
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Umer Shaikh
Aspiring Full-Stack Developer | Html | Css | Tailwind Css | Javascript | React.Js | Node Js | Express Js | Mongodb | Java | Dsa 🚀Aurangabad -
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