- Helped create and launch AYM High Consultants with four other industry peers, mentors, and friends- As-needed coach to share experience and advice with clients across the United States so their businesses shine, grow, and thrive

Share tips on best business practices, marketing, social media, branding, and community collaboration through personal and guest blogging, social media, feature articles and an entertaining small business advice column, Ask Uncle Marty™, published bi-monthly in MBC Today, a leading publication in the mail and business center industry

MBC Today is the retail shipping, mail, and business center industry's leading publication reaching thousands of AMBC members across the country. - Source and edit submissions, columns, articles, and news pieces to increase diversity in voices and content that will be a boost and benefit to its readers--independent small business owners looking to grow their businesses- Write popular feature articles and a favorite bi-monthly column, Ask Uncle Marty™- Design and produce each edition from blank pages to a finished product ready to distribute- Manage ads and advertisers

- Founding member of the non-profit’s board of directors; aided in successful transition to non-profit- Elected as Board Chair and Director of Communication in 2018 after serving as Director of Marketing and two complete terms as Board Secretary; finished term on board at the end of 2018 and continued to volunteer for the association as ex officio Director of Communication and Advisor to the Board until fully stepping down at the end of 2023.- Represented the organization in advocacy and outreach opportunities- Vetted potential vendors, mentored members, and created programs and training materials for independent stores nationwide- Organize, execute, and speak at national and regional events- Lead national instructor for AMBC certified courses in packing, shipping, and new owner training- Wrote for and managed the AMBC blog

- Worked closely with area businesses, residents, and officials from Cornell University and the City of Ithaca to foster positive communication, increase collaboration, find solutions to area challenges, and create a better community- Organize, facilitate, and lead meetings and events; monitor and promote the CSBA listserv- Active participant in many local committees and groups including BEAR Walk and Collegetown Neighborhood Council- Represented local small businesses at round tables, legislative meetings, and ribbon cuttings

- Consistently provided exceptional customer service while maintaining a successful and growing business which filled a need in Ithaca’s Collegetown neighborhood and surrounding communities- Highest volume DHL Authorized Shipping Center in the region, highest tier FedEx Authorized ShipCenter®, and area’s premier USPS Approved Postal Provider; one of the first stores in the country to become an AMBC Certified Gold Store- Created and proactively managed website, blog, marketing campaigns, and all social media with overwhelmingly positive feedback on all platforms- Traveled to industry events, summits, and gift and stationery shows nationwide to ensure business remained cutting edge- Featured in local and national media multiple times, including a record four times in FedEx ShipSource®- Actively participated in the Tompkins Chamber meetings, events, and discussions- Sold business in December of 2023 in order to semi-retire and focus more on writing, editing, and consulting projects

- Marketing guru for a small business association consisting of 1,800 member stores- Coordinated and presented at national and regional industry conventions and events- Worked closely with vendors and members to create mutually beneficial association benefits- Lead photographer at national and regional conventions and events- Assisted in preliminary work that would allow AMPC to transition to a not-for-profit organization

- Initially brought in as an independent consultant on a three-month contract to turn around a troubled store; stayed on as Director for an additional year- Made necessary management changes, did a complete store aesthetic and marketing makeover, solicited new business, and built long-term contracts- Became very involved in Rockford Area Services Association (RASA)- In a short period of time, revived the business into a fresh, profitable enterprise- Transitioned store into the official AMPC flagship store, with a full feature article on its new role and look published in MPC Today

- Family business consisting of three Pack & Mail stores, multiple commercial and residential rental properties, a Curves franchise, and The Whimsie Company- Supervised, scheduled, and trained a full staff of over 20 employees; wrote and published a weekly employee newsletter, The Flip Side- Maintained interest and input in business while pursuing other careers, school, and mission work- Successfully facilitated a seamless transition in the sale of all Pack & Mail stores in 2009; stayed on with new owner for a brief period as General Manager- Managed promotions, advertising, information systems, and customer service- Ordered and maintained inventory; created intricate seasonal displays- The face and voice of Pack & Mail in multiple televisions and radio advertisements- Designed store layouts in three location openings, two moves, and one remodeling- Assisted in creation and periodic revision of a comprehensive employee manual and handbook- Supported systems in conversion to new database and operations software- Coordinated marketing, website, and brochure development and updates- Traveled to participate in regional industry events and national conventions- Aided in maintenance and management of commercial and residential rental properties- Co-spearheaded the creation of The Whimsie Company through coordinating logo creation, product development, and marketing for Sweet Whimsie gift baskets and candy arrangements; successfully grew business and brand recognition- Assisted in the creation of and marketing for the Hooper Road Small Business Association

-Photographed weddings, events, headshots, portraits, and art features-Offered scanning service for slides and old photographs-Did some graphic design and created memory CDs-Created stock photography

Created elaborate 5th Avenue window and in-store displays at the flagship Banana Republic Rockefeller Center location; worked closely with corporate heads to tweak display standards for company-wide implementation

Served grades K-12; specialized in music education; found a niche in middle school English

Traveled throughout New York State and New England, non-salaried, stayed among friends, spoke in meetings and at non-denominational church gatherings, and ministered to the needs of friends

- Managed the custom imprint program for Barnes & Noble College Bookstores- Helped prepare state, county, municipal, and corporate bids- Integrated product during the merger of the Mead and Westvaco corporations- Frequently traveled to sales meetings and managed booths at trade shows and conventions- Worked closely with marketing department to tweak product mix for major accounts- Created new systems to streamline custom product creation and minimize misprints

- Responsible for retail merchandising and store image for the Double T Shoppes- Assisted with retail and staff coordination of multiple event concession outlets- Aided in designing and opening a groundbreaking new outlet at the United Spirit Arena- Worked with promoters for concerts and non-athletic events at campus facilities