Susan Underwood Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Build, lead and grow Quizlet's Talent Acquisition team and TA strategy.

San Francisco, California, Us

Built Envoy's first in-house Talent Acquisition team and processes. Led and coached recruiting team. Using a data-driven approach, doubled the size of the company in just over a year.

Oakland, California, Us

Managed the Talent team of local and remote staff and led Talent strategy.Launched program to expand engineering and product hiring to second office in Richmond, VA.Founded and led Diversity & Inclusion Working Group: Increased hiring of females into technical roles by 10% in 6-month period.Improved offer acceptance rate in technical roles from 50% to 75%.Built scalable operations and efficiencies into all stages of the recruiting funnel, data analytics & interviewer training.Raised the bar on talent partnership with hiring managers by establishing Talent SLA’s and conducting refreshed training with the Talent team.

San Francisco, Ca, Us

First recruiting team member hired in February 2014 – quickly promoted to lead and grow the Talent Acquisition to a team of 15 local and remote managers, recruiters, coordinators and sourcers while growing company from 200 to 700+ global employees. Hired, onboarded and coached a world class recruiting team that hired over 900 employees in three years (includes full-time, part-time, contractor and intern hires). Launched new offices in Dublin, Ireland & Chicago, IL. Managed remote managers and recruiting teams.Established all talent and pipeline strategies, managed recruiting budget, built data analytics strategy, set OKR’s and presented to executives in QBRs.Developed initiatives for social media campaigns, university, intern and DEIB recruiting.Promoted to Associate Director in May 2016Promoted to Sr. Manager in August 2015 (leading all of Talent at this time)Promoted to Manager in September 2014

Independent contracts with various clients including Salesforce, Peet’s Coffee, PSEG. Ran executive searches and filled roles in marketing, product, engineering and customer success.

Boston, Massachusetts, Us

Reporting to the VP of Global Recruiting, I was responsible for the daily management and strategy of undergraduate recruiting for North America. I had dotted line management responsibility for nine recruiting managers across North America.When joining BCG in 1998 as Recruiting Manager, I ran the recruiting process for the West Coast offices and university recruiting in the Bay Area. Managed staff of full time assistants and temporary employees. Analyzed data and prepared reports to determine recruiting approach and strategy. Established innovative recruiting techniques. Responsible for annual budget of $1M. Acted as BCG's on-campus recruiting representative and cultivated relationships with students and university staff.Promoted to North America Recruiting Manager in 2001

Mclean, Va, Us

Planned, coordinated and managed MBA university recruiting program.Managed staff of recruiting assistants. Developed recruiting materials.Designed and implemented new recruiting program for PhD and Master's candidates. Extensive event planning, including weekend-long events and presentations and dinners for up to 300 people.