Upinder Kumar Email & Phone Number

Wellington, Wellington Region, New Zealand

Providing operational support to client's in the form of incidents and Service requests, and action on them according to the priority to maintain SLA.Proactively coordinating the identification, diagnosis, and documentation of root cause and durable fixes.Providing Support during the migration of the services from one Platform to another.Managing and providing Web Application Firewall (WAF) services on Imperva and Cloudflare to protect applications from security threatsCreate and update procedural documentation as needed, and share knowledge with the teamCollaborate with the team to provide best service to the clients

Auckland, New Zealand

Writing well designed, testable, efficient code by using best software development practices. I work on PHP, WordPress and Laravel Framework. Post delivery of products, I provide Technical Support.

Pune, Maharashtra, India

Conducting analysis of website and application requirements.Build, test and set up cutting-edge website applications in an efficient matter; work with other developers to fill data acquisition requirementsWorking closely with web designers and programmers to produce the website and plugins.Troubleshooting application and code issues.Maintaining and expanding/enhancing the website once builtProviding satisfying support to plugin customers, work on incident tickets to find out root cause and provide resolution.

Post Graduate Diploma In Applied Informatics, Computer/Information Technology Administration And Management, A

Activities and Societies: Flight Ticket Booking — I developed a full working Flight Ticket Booking web application on Localhost.

Bachelor Of Technology - Btech, Computer Science, B+

Activities and Societies: I had participated in Tech Fest 2012, Cricket and Volleyball in Annual meets.I have studied programming.