Ursula Rabar Email & Phone Number

Projects: OA Book Usage Data Trust - Advancing to Launch by Developing IDS Governance Building Blockshttps://www.oabookusage.org/2022forwardPALOMERAhttps://operas-eu.org/projects/palomera/• Develop, implement, and manage global engagement strategies for diverse stakeholder groups• Support the building of strategic community relationships with partner organizations• Foster interaction in support of project activities• Facilitate virtual and in-person community consultation sessions to inform project outputs and forward project goals• Develop and implement online feedback mechanisms • Generate reports of summative engagement trends for stakeholder communities, grant work packages, social media, and project deliverables• Manage a calendar of conference and event proposal submissions• Attend and monitor conferences or other events as needed to raise awareness

Switzerland

• Worked with research institutions, libraries, consortia and funders to improve the ways researchers are supported when publishing open access• Managed relationships with existing customers, finding bespoke solutions for potential new customers• Covered a set territory within Europe• Negotiated deals via online and in-person meetings

Remote Working

Various portfolios: Frontiers in Earth Science, Frontiers in Remote Sensing• Acquired content for the development of the journals based on current emerging topics in the respective fields • Launched new series aimed at Early Career Scientists• Developed new strategies for content acquisition across my own and company-wide portfolios• Developed and delivered training for new starters on Editors’ recruitment, onboarding and engagement for different roles • Collaborated closely with various internal teams• Used Salesforce as CRM system

Lausanne Area, Switzerland

Various portfolios: Frontiers in Pediatrics, Frontiers in Veterinary Science, Frontiers in Earth Science, Frontiers in Environmental Science, Frontiers in Remote SensingFrontiers (Lausanne) March 2018 – July 2021• Brought editors on board and created publicity via establishing relationships with new leads as well as improving the reactivity of already acquired leads• Acquired content for the development of the journals and based on current emerging topics in the respective fields • Increased the number of followers and engaged the academic community for the social media profiles creating and leading social media marketing campaigns in collaboration with other departments • Created and analysed surveys as well as demographic data to find new and emerging topics for development • Achieved annual commissioning targets • Used Salesforce as CRM system• Created and cultivated strong, holistic relationships with the customer base • Visited conferences (Goldschmidt, AGU)

Milton Park

• Achieved annual territory sales targets of accounts based in Switzerland, parts of Germany, Eastern Europe and Israel• Cultivated strong, holistic relationships with the customer base (clients, authors, editors) to ensure that trading with each account is sustainable and profitable• Created strategy plans for content to be presented to the clients’ base depending on market analysis in every territory• Regular territory travel and face-to-face client engagement (30 % travel)• Organised publisher’s event at the University of Bern• Created bespoke print and digital catalogues, flyers and newsletters for the customers’ needs in collaboration with the marketing department• Oversaw the creation of banners and other digital material for clients• Visited book fairs (London, Frankfurt)• Oversaw acquisition, delivery and scheduling of orders

London, United Kingdom

• Provided full administrative and logistical support to the foreign rights department, working closely with production departments• Created bespoke printed catalogues in collaboration with the marketing department• Oversaw sales deals for the territories of Estonia, Iceland and Croatia• Identified prospective new customers and markets to grow sales and win new business• Used Microsoft Dynamics for stock, sales and finance management

London, United Kingdom

• Increased the sales of book-related products by 25 % in multiple stores around the London area via different visual merchandising skills and by educating the staff• Managed and motivated the teams at bookshops in London (Oxford Street and Tottenham Court Road)• Built and executed plans for all the slow sellers and backlist titles using product reports• Developed strategies for children’s books from picture books to educational materials using visual merchandising techniques (Rainbow Fish series among others)• Visited trade fairs (Birmingham, London)• Organised events such as book signings, literary nights or visits (Harry Potter events)• Verbal and written communication with customers, publishers, authors and suppliers (phone calls, answering e-mails, managing complaints, etc.)• Assisted the team with stock maintenance, allocation planning and deciding on the amount and product to be stock transferred according to my experience, judgment and selling expectations• Acted as primary contact for all the booksellers and customers on the shop floors, supporting them through communication and other tasks and responding to ad hoc queries