Ursula Ramirez Email & Phone Number

San Ramon, California

Oakland, Ca

Act as a representative for the companyAssist the Branch Manager in developing and reaching monthly goalsPromote the company’s values and core areas of businessReview the branches daily sales numbers and goalsTrain and coach team members on company’s goals and daily tasks.

Hayward, Ca

• Provide excellent customer service as followed within the commitments of the company. • Communicated effectively with store manager, fellow employees and daily customers. • Assists with meeting daily and monthly goals. • Manage and serves as the acting store manager when needed. • Complete any opening/closing procedures.• Work with customers to create a program pack that will suit their lifestyles. • Ensured that inventory is properly counted and adjusted. • Responsible for ensuring that daily deposits and paperwork are accurate.

• Provided excellent customer service as followed within the mission of the company. • Communicated effectively with store manager, fellow employees and daily customers. • Assisted with all visual aspects for the store. • Manage/ delegate all team members in various tasks.• Complete any opening/closing paperwork as needed.• Work with the store manager in ensuring that all company policies and procedures are met.

Hayward, Ca

• Have comprehensive knowledge of the University’s 3 college campuses.• Conduct on- and off- campus admission presentations to both large and small groups.• Conduct promotional visits to middle and high schools.• Provide/promote the University through campus tours to perspective students.• Act as a liaison between student ambassadors and faculty.• Act as a representative of the University at college fairs. • Assisted by providing tours and with the preparation for CSU, East Bay’s annual Welcome/Preview Day and Super Sunday College awareness events• Assisted by providing tours at the annual African American and Latino Summit and Western Association for College Admission Counseling (WACAC)• Familiar with the filing procedure for quarterly reports. • Familiar with understanding and evaluating perspective student’s transcripts.

Hayward, Ca

• Hosted informational recruitment sessions for the CSU, East Bay campus community. • Facilitated/helped create a student orientation program(s) for over 3000 newly admitted students• Facilitated/helped create a family orientation program for over 1000 family members• Helped with an orientation program transition from a two day orientation program to a one day orientation program. • Manage a team of 30+ Orientation Team Leaders.• Organized two Prep day of all information to run a successful orientation program for all Orientation Team Leaders.• Organized two weekend Orientation Team bonding retreats for all team and staff members.• Familiar with the freshman cluster classes advising. • Assisted the Academic Advising and Career Educations staff with student advising within the Registration Arena. • Acted as a liaison for the Orientation Advisory Committee.• Worked with CSU, East Bay departmental faculty and staff.