Usman Malik Email & Phone Number

United Arab Emirates

As a co-founder and managing director, Usman has played a pivotal role in establishing Hispar Networks Private Limited as a Systems Integrator in the Networks, Power, Data Centers, and Software Stacks sectors. He has propelled the company to year-on-year double-digit revenue growth for five consecutive years and successfully led the installation of Pakistan's second Tier-III (EPI) certified data centre, as well as the nation’s first Software Defined Network (SDN) using Cisco ACI. HNPL is the largest SAP ERP hosting provider in Pakistan and a partner with leading technology firms, including Dell, VMware, and Cisco.

Pakistan

As the co-founder and Managing Director of a dynamic multinational startup, I am proud to lead a talented team which continues to achieve great things:- Preferred partner of Automotive, Edtech, healthcare, services, pharmaceutical, Utilities, and public amongst other sectors. Our expertise is underscored by our status as one of the select preferred implementers of SAP in multiple verticals due to various IPs.- At Biafotech, we are pioneers in the education sector, having developed Pakistan's largest SaaS-based admissions and separately a Learning Management System (LMS) for higher education. This innovative platform has managed more inquiries and facilitated more queries than any other system in the nation. - Regional expertise in Ariba, Successfactor, SAC amongst others.- Annual remarkable growth in EBITDA for last 5 years.- Pakistan's first: SLCM implementation, lift and shift from on-prem to Rise with SAP, largest professional membership management portal on SAP FIORI.- Trusted Service provider to global giants like NTT Data and MDSAP (Midis Group).

Providing comprehensive Strategic Advisory services on developing and refining Strategic Roadmaps that lead to effective IT Service Management (ITSM) solutions, robust Cyber Security strategies, and the successful implementation of Network Operations Centers (NOCs) and Security Operations Centers (SOCs) with Security Information and Event Management (SIEM) capabilities. This advisory also includes guidance on leveraging Public Cloud technologies and exploring the Internet of Things (IoT) paths to enhance operational efficiency and security.

Lahore, Pakistan

Group details: Pakistan's largest private-sector university with campuses in five cities, multiple teaching hospitals and clinics, hospitality businesses, media outlets, and technology startups. Led strategic projects at the University of Lahore to transform the enterprise structure through organizational and technological changes, managing a budget of over 8 million USD. Responsibilities included developing a five-year technology roadmap and implementing it through the IT department after board approval. Collaborated closely with the Board and COO to conceive, strategize, execute, and deliver effective products and projects on time and within budget.Key delivered projects include:- Complete SAP ERP ECC 6 implementation with modules of MM, PM, FICO, HCM, PI, and PS.- Creation of Pakistan's second carrier-neutral Tier-3 certified data centre.- First greenfield software-defined network (SDN) deployment in both Data Center and Campus, based on Cisco ACI.- A unified communication system for the enterprise.- Implementation of Pakistan's first SAP Student Lifecycle Management (SLCM).- Restructuring of the IT department on the ITSM framework and ISO 20000.- Pakistan's largest Safe Campus project with Huawei.- Establishing a culture of project management (via PMO) and preparing the organization.- Organizational change management and enterprise strategy.- Deployment of a complete Hospital Management Information System (HMIS) at a 200-bed teaching hospital and a 500-bed THQ under Public-Private Partnership.

Lahore, Pakistan

Lead deployment of SAP ERP along with Pakistan's first deployment of SAP's Higher Education vertical - SLcM (Student Life Cycle Management) and CRM.

Lahore, Pakistan

Lahore, Pakistan

Revitalized the University’s Quality Control department (Quality Enhancement Cell, QEC) by implementing quality enhancement procedures across Academics, Facilities, and Services. Developed new policies, updated outdated ones through gap analysis, and proposed future policies to meet legal requirements and international standards. Supported academic and service departments in restructuring efforts and facilitated local and international partnerships while representing the University at global forums. Ensured quality enhancement procedures at all levels by leveraging business intelligence and other techniques, implementing best practices such as ISO 9001 in non-academic departments, HL7 in University Hospitals, ISO 27001 in IT services, and PMP and Six Sigma in the QEC.Drafted and guided the University’s master strategy to align with leading international higher education institutions, creating a comprehensive quality enhancement system based on advanced business intelligence and analytics.

Department Of Electrical Engineering, Lahore

- Teaching “Entrepreneurship for Engineers” to undergraduate BE Electrical Engineering students. - Course designed to give students a feel of what it takes to be an Entrepreneur and how they can use their technical degree in the endeavor.- Successful student groups at the end of course are given seed funding from the University’s fund to start their own business based on the final course Project.

Lahore, Pakistan

- Leading the Jehan Pakistan's New Media Strategy (online, newspaper and satellite TV).- Formulating an effective presence of the Daily Newspaper and brand in Online and Electronic media.- Evaluation and selection of technology platforms for the production and delivery of the News in all domains.- Launch of online publishing arm of the media group.- Designing a comprehensive strategy and plan for business viability for the group in New Media.- Approximately worth a USD 2 million project.

Glasgow, Scotland

Mandated to establish the online retail, wholesale and import business from scratch (under Clyde Shop). Tasked by investors to process all the procurements of resources & facilities, legal formalities, staffing, and drawing of procedures, sourcing of primary lines and forging links with potential clients (Retail and Wholesale).Established an effective presence online and got in contractual relationship with manufacturers and suppliers in United Kingdom and abroad especially in China.

Worked as a consulting project manager for Mobilink Infinity's Value Added Services.Where devised architecture and design for platform to facilitate future VAS services on the WiMax network.

- Secured key business contracts and developed an industrial automation system for remote logging at CNG and petrol stations. My role included business development, resource sourcing, protocol research, and team leadership.- Led the company to secure its main business and establish partnerships with international entities.Initiated ISO and CMMI certifications.- Managed teams of five engineers in Islamabad and Lahore (Pakistan).Achievements:- Secured long-term contracts with Shell - Pakistan, Proctor & Gamble - Pakistan, Engro Innovative - Pakistan, Siemens Pakistan Engineering Company, KSL – Pakistan, Farayandkav Co – Iran, and Safe s.r.l. - Italy.- Established partnerships for Darbar TAG with Kepware Technologies - USA and Brodersen Controls - Denmark, gaining exclusive representation in Pakistan, Iran, and Bangladesh, with two more deals in progress.- Started the ISO 9001 Certification process and achieved CMMI Level 2.- Formed a strategic partnership with Emerson Process – USA for the development of their Micromotion devices.- Led the development and implementation of key products.- Designed and supervised training for Darbar TAG staff on Siemens PLC S7 programming through the Pakistan Skill Development Council.

News Network International is Pakistan's oldest and one of the biggest news agencies.Due to their increasing size and above all with the new media becoming a larger source of income, they wanted to re-evaluate their business operations.During the four month of my consultancy period with them, I looked into their business model in detail and came up with new strategies which could help them lower cost, increase their effectiveness and maximize their profits.

Internee Engineer at Orascom’s LDI operation under Manager Operations, Mr Atif Mustafa Khan. Worked in the initial phases of network deployment, and worked up close on deployment of DCME units (Mitsubishi) and NGN system (Huaewi).

Msc, Engineering Management

Activities and Societies: Post Graduate Convenor at SRC,

Bsec, Engineering

Activities and Societies: SOUL (Student Organization of University of Lahore) University of Lahore Rescue Team

High School, Pre-Engineering

Activities and Societies: Captain of house