Vaishali Dasari Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

-Managing multiple Implementation projects of our Governance product (Diligent Boards) simultaneously & helping the clients to implement all their custom requirements.-Onboarding the client over and set the expectations of the entire implementation process. Gather client requirements, analysing to come up with governance strategy & suggest solutions as per their business goals.-Training the clients on the product while also working on cross-selling and focusing on retention via customer satisfaction.-Resolving customer problems & ensuring a great CSAT score (100% to date)-Product ideas development & contribution to improving the product along with customer feedback as well.

Pune, Maharashtra, India

-Managed a team of 6 Key account managers, 1200+ clients and 2.3 lakh users in Pune and rest of Maharashtra-Derived new processes and improved the existing processes with the help of internal and external stakeholders-Managed and controlled the city's churn rate at 1% and below, through client retention and NPS-Managed the overall Client Onboarding profile for the city-Involved in tracking the overall onboarding process and maintaining the deployment percentage at 90% and above -Worked closely with the core team and key stakeholders to facilitate an improvement of operational efficiencies, development models and identifying ways of retaining the clients-Collected and analyzed team performance data and recommended on ways to increase the productivity through more efficient processes-Worked on pre-implementation, implementation and post-implementation of MyGate's Customer engagement programme called as MyGate club

Pune, Maharashtra, India

-Managed and handled a portfolio of 200+ clients in Pune and adjacent towns-Onboarded the new clients and completed all the activities for the newly onboarded clients, such as trainings, downloads and creating awareness about the application -Worked with a group of Client service associates and managed the daily tasks and coordinated with them about the society health and check on a daily basis-Managed and maintained clientele relationships along with retention-Reduced the churn % through retention and NPS-Cross-selling and up-selling multiple product packages to upgrade the existing product package-Took initiatives to run multiple marketing campaigns in the communities to educate and implement new and existing features of the application for all the residents and the Mgt committee-Ensured smooth onboarding of existing clients on new verticals such as MyGate Club, MyGate Homes, MyGate E-commerce-Maintained P&L and revenue collections from existing clientele

Pune Area, India

-Managed financial portfolios of High net worth clients of the bank and provided solutions related to family banking, corporate banking and investments-Performed inbound and outbound sales activities to interact with clients and onboard them with the banks offerings by providing them with product demonstrations, negotiations and follow up to close the deal-Offered different retail banking products like accounts, credit cards, mortgage loans, unsecured loans, auto loans, & term loans to HNW individuals and corporates-Managed key accounts of major entities like Symbiosis International University, Solitaire World real estate developers, Jairaj Realty pvt ltd etc. being the sole point of contact between entity & internal teams-Managed a portfolio of over 200 accounts of HNI’s within the industries of Real estate, IT, Finance, Education with a size of over 55 CR (Savings/Current/Term deposits/Investments)-Built and expanded existing client relationships through pro-active contact, engagement, account planning and effective pipeline management-Hands on experience of using softwares like CRM Next and Oracle Flexcube for generation, follow up and conversion of leads

Calcutta, India

-Executed a Social media Marketing Campaign through initiatives that led to a 20% increase in traffic by improving the content quality of company’s website and social media platforms-Increased incoming quality B2B leads by 30% in 2 months by engaging in Linkedin and Facebook groups-Lead generation for their eGRC product VComply through developing new touchpoints on their website and social media pages to increase interaction and engagement -Created content for their company blog using digital marketing techniques like SEO, CTR, Keywords & Social networking to ensure greater visibility of their product VComply

Master Of Business Administration (M.B.A.), Marketing Major & Finance Minor, 7.67

Senior coordinator for Connect With SIMS club. Organized GE-PIWAT, admission process of SIMS that is single-handedly organized.

Bachelor’S Degree, Bachelor Of Business Administration, 79.92%

Been the Class Representative. Member of the Creative and Social Activities club. Member of the Drafting committee for Bhartiya Chhatra.

Higher Secondary - Class 11Th & 12Th, Commerce + Mathematics, 90%

Member of the School choir Student council - Deputy Head Girl