Valerio Oddone Email & Phone Number

Provision of IT Support for Miki Travel clients and offices mainly using helpdesk software, email or IM (Skype)Investigation and resolution of IT issues related to Miki Travel’s eBusiness, XML B2B interfaceMaintenance and of Help Desk records and the recording of all changesMaintain and create documentation for the IT Support repositoryWork closely with IT.

London, England, United Kingdom

Processing and solving booking queries/issues from clients prior and during travel like amendments and cancellations prior to travel and on the spotManage phone, e-mail, letter, bookings and distribute messages appropriatelyHandling special arrangements for clientsLiaising with other departments within Miki Group worldwide such as Reservations, Sales.

Londra, Regno Unito

Dealing with bookings by phone, e-mail, letter, fax or face-to-facecompleting procedures when guests arrive and leave, choosing rooms and handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests (like booking theatre tickets or storing valuable items), answering questions.

Londra, Regno Unito

Dealing with bookings by phone, e-mail, letter, fax or face-to-facecompleting procedures when guests arrive and leave, choosing rooms and handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests (like booking theatre tickets or storing valuable items), answering questions.

Londra, Regno Unito

Escorting groups of students between terminals and transfer coaches and supplying the groups with travel information, communicate progress of day-to-day airport transfers with head office and course towns, assisting in operational issues such as baggage losses and check-in problems, handling unexpected problems and challenges within a very limited time.

Rome

Organisation of youth football events; organisation of press conferences; website updates; relation with local media; relation with coaches/clubs; customer service for coaching courses (CONI-FIGC)

Players scouting, Teams Analysis

Journalist for regional and national leagues (B, C1, C2, D) and Woman Serie A; participation at sporting events; interviews; writing of articles

Rome

Daily press review, press releases, website updates, organisation of press conferencesmedia accreditation (6 Nations 2010: Italy – England; Italy – Scotland. Cariparma Test Match 2010: Italy – Argentina; Italy – Australia; Italy – Fiji Island)

Rome

Editorial work, Participation at sporting events, Interviews, Writing of articles,Correspondent for amateur and youth football matches

Frascati (Rome)

High and secondary school

Frascati, Latium, Italy

Legal Aspect Of Amateur Football Teams, Seminario Di Management Sportivo

1St4Sport Level 1 Award In Coaching Football (Qcf) (3D)

Specialization Course, Team Manager Of Sport National Federation And Sport Clubs

Master In Sport Organization And Sport Events

Master'S Degree, Media And Communication

Bachelor'S Degree, Media And Communications