Technical Support Engineer Ii
Current
Feb 2023 - Present
AeroLeads people directory · profile
Vanessa Bejarano Email & Phone Number
System Engineer, CISCO, ZCCA-IA & Microsoft Certified, Passionate by Technology and Recreational UAS Pilot working at BEMO
at
BEMO
1 work email found
@bemopro.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
System Engineer, CISCO, ZCCA-IA & Microsoft Certified, Passionate by Technology and Recreational UAS Pilot working at BEMO
Location
Nicaragua, Nicaragua, Nicaragua
Company size
Who is Vanessa Bejarano? Overview
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Quick answer
Vanessa Bejarano is listed as System Engineer, CISCO, ZCCA-IA & Microsoft Certified, Passionate by Technology and Recreational UAS Pilot working at BEMO at BEMO, a company with 11 employees, based in Nicaragua, Nicaragua, Nicaragua. AeroLeads shows a work email signal at bemopro.com and a matched LinkedIn profile for Vanessa Bejarano.
Vanessa Bejarano previously worked as Technical Support Engineer II at Bemo and Support Pilot & Sales at Exo Drones. Vanessa Bejarano holds Engineer'S Degree, Systems Engineering from Universidad Nacional De Ingeniería.
Company email context
Email format at BEMO
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{first}@bemopro.com
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Profile bio
About Vanessa Bejarano
The world of technology is constantly changing, with new challenges every minute creating the need to keep an open mind to opportunities and always have fun discovering!With a proven track record of working in the outsourcing/offshoring industry, problem-solving is a daily job; there is no scenario big or small that cannot be solved without leaving behind the human side that characterizes customer service.My Cisco, ZIA, and Windows OS certifications; my knowledge and experience assisting in the current and above all top-rated cloud services, allow me to have a broad vision of the root cause of each problem and sometimes, creativity to solve them.I have managed a department and work team. I highly value the contribution of each member, without leaving behind the recognition of those who deserve it, always motivating to learn, improve and develop new skills.
Listed skills include Networking, Visual Studio, Microsoft Sql Server, Troubleshooting, and 6 others.
Current workplace
Vanessa Bejarano's current company
Company context helps verify the profile and gives searchers a useful next step.
Bemo
9 roles
Vanessa Bejarano work experience
A career timeline built from the work history available for this profile.
Support Pilot & Sales
* Specialized in quadcopter hardware troubleshooting* Guarantee policy compliance with our services.* Provide necessary information to the client for the proper management and piloting of UAS products.* Order support agent, ensuring orders are delivered correctly and in a timely manner.* Incident management through Zendesk* Report existing bugs on.
Apr 2022 - Feb 2023
Zscaler Secure Access Service Edge Product Support
* Provide premium support to administrators by scheduling remote session meetings and resolving issues.* Collaboration with team members in resolving existing cases. Ensuring immediate availability for the client.* Incident Management.* Support access control policy checks.* VPN tunnel connection checks.* Diagnosis and troubleshooting of client-VPN.
Oct 2021 - Apr 2022
Microsoft 365 Cloud Services Technical Support Engineer
* Starting as Concierge in providing support to M365 Platform Administrators formerly O365.* Experience in administrative portals such as Teams, Exchange, SharePoint, Security & Compliance and Azure, etc* Provided technical support to premium end users, from connections to configurations necessary to ensure the good performance of the Microsoft system.
Jun 2020 - Oct 2021
Information Technology Manager
* Coordinate the IT area team.* Incident management through help desk tickets.* Provide competent IT support assistance to end users.* Incident reporting.* Budget administration for the allocation of resources in the area.* Quotation and purchase of technological supplies.* Auxiliary Windows server administrator, focused on their physical functioning and.
Dec 2018 - May 2020
Microsoft Windows Specialist - Subject Matter Expert - Internal Tier 3
* Collaborate with developers to diagnose new issues in update package releases.* Led Level 2 technical support team for chat and voice interaction within scheduled deadlines.* Led escalated interactions with end users transferred by an advocate or Tier 2 and provided necessary assistance.* Immediate feedback is provided for all escalated incidents to team.
Jan 2018 - Dec 2018
Cisco Systems Network Engineer
* Specialized in technical support and network solutions for small businesses and end users.* Experienced in configuring and troubleshooting Cisco devices.* Collaborated with other members of the support team to fix network outages, misconfigurations, and complex network issues on customer devices.* Read and analyze packet captures using Wireshark.* Worked.
Nov 2015 - Jan 2018
Customer Service Representative
* Dynamic and enthusiastic customer service support via phone, email and live chat.* Immediate assistance to customer inquiries about current service* Technical support for a telephone company (Virgin Mobile) providing the customer with accurate information about their current service.* Activation of services and solution to hardware problems.* Sales.
Apr 2011 - Nov 2015
It Manager'S Assistant
* Mainly focused on providing competent IT support assistance to end users in the administrative area.* Internal system programming code debugger in case of errors in new implementations.* Visual Basic 6.0 to Visual Net Platform Migration Wizard.
Sep 2010 - Apr 2011
Team & coworkers
Colleagues at BEMO
Other employees you can reach at bemopro.com. View company contacts for 11 employees →
NS
Natalie See
Colleague at BemoCanada, Canada
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AA
Ademar Amorim
Colleague at BemoCuritiba, Paraná, Brazil, Brazil
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DS
Daleska Sanchez
Colleague at BemoManagua, Managua, Nicaragua, Nicaragua
View →
ST
Sakshi Tomar
Colleague at BemoChandigarh, Chandigarh, India, India
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HH
Habon Hassan
Colleague at BemoDjibouti, Djibouti, Djibouti, Djibouti
View →
DD
David Ducolon, Pmp, Mcts, Cissp
Colleague at BemoGreater Seattle Area, United States
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AJ
Adam Janssen
Colleague at BemoDetroit Metropolitan Area, United States
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LA
Laura Arce Fonseca
Colleague at BemoCosta Rica, Costa Rica
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SM
Shamiso Muza
Colleague at BemoZimbabwe, Zimbabwe
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JJ
Julio José Soza
Colleague at BemoManagua, Managua, Nicaragua, Nicaragua
View →
Natalie See
Colleague at BemoCanada, Canada
View →
AA
Ademar Amorim
Colleague at BemoCuritiba, Paraná, Brazil, Brazil
View →
DS
Daleska Sanchez
Colleague at BemoManagua, Managua, Nicaragua, Nicaragua
View →
ST
Sakshi Tomar
Colleague at BemoChandigarh, Chandigarh, India, India
View →
HH
Habon Hassan
Colleague at BemoDjibouti, Djibouti, Djibouti, Djibouti
View →
DD
David Ducolon, Pmp, Mcts, Cissp
Colleague at BemoGreater Seattle Area, United States
View →
AJ
Adam Janssen
Colleague at BemoDetroit Metropolitan Area, United States
View →
LA
Laura Arce Fonseca
Colleague at BemoCosta Rica, Costa Rica
View →
SM
Shamiso Muza
Colleague at BemoZimbabwe, Zimbabwe
View →
JJ
Julio José Soza
Colleague at BemoManagua, Managua, Nicaragua, Nicaragua
View →
4 education records
Vanessa Bejarano education
Engineer'S Degree, Systems Engineering
Cisco Ccna 5.0 Certification Course
Licentiate Degree, Graphic Design
Cisco Ccna 4.0 Certification Course
Centro Juvenil Don Bosco
FAQ
Frequently asked questions about Vanessa Bejarano
Quick answers generated from the profile data available on this page.
What company does Vanessa Bejarano work for?
Vanessa Bejarano works for BEMO.
What is Vanessa Bejarano's role at BEMO?
Vanessa Bejarano is listed as System Engineer, CISCO, ZCCA-IA & Microsoft Certified, Passionate by Technology and Recreational UAS Pilot working at BEMO at BEMO.
What is Vanessa Bejarano's email address?
AeroLeads has found 1 work email signal at @bemopro.com for Vanessa Bejarano at BEMO.
Where is Vanessa Bejarano based?
Vanessa Bejarano is based in Nicaragua, Nicaragua, Nicaragua while working with BEMO.
What companies has Vanessa Bejarano worked for?
Vanessa Bejarano has worked for Bemo, Exo Drones, Concentrix, Kpmg Nicaragua, and Sitel.
Who are Vanessa Bejarano's colleagues at BEMO?
Vanessa Bejarano's colleagues at BEMO include Natalie See, Ademar Amorim, Daleska Sanchez, Sakshi Tomar, and Habon Hassan.
How can I contact Vanessa Bejarano?
You can use AeroLeads to view verified contact signals for Vanessa Bejarano at BEMO, including work email, phone, and LinkedIn data when available.
What schools did Vanessa Bejarano attend?
Vanessa Bejarano holds Engineer'S Degree, Systems Engineering from Universidad Nacional De Ingeniería.
What skills is Vanessa Bejarano known for?
Vanessa Bejarano is listed with skills including Networking, Visual Studio, Microsoft Sql Server, Troubleshooting, Cisco Systems Products, Adobe Creative Suite, Customer Service, and Windows 10.
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