Vanessa Jaramillo Ríos Email & Phone Number

Bogotá, Bogota, CO

Bogotá D.C. Area, Colombia

For over eight years, I have successfully led my own mindfulness and wellness teaching, specializing in yoga, emotional intelligence, and body awareness. I design and deliver tailored classes, workshops, and coaching sessions aimed at fostering personal growth, stress management, and overall well-being. This role requires strong leadership, strategic.

Bogotá, Capital District, Colombia

I provided support to customers worldwide, assisting with emergencies such as card loss, theft, and fraud. I played a key role in educating cardholders about Visa's emergency services, actively promoting these services, which directly contributed to the company’s revenue growth. I ensured that customers were informed about the exclusive benefits of their.

Bogotá, Capital District, Colombia

I provided bilingual support in English and Spanish to insured clients in the United States, assisting with claims for lost or damaged technological devices. I guided clients through the claims process, ensuring compliance with insurance requirements and facilitating timely resolutions. My role required not only delivering exceptional customer service but.

Bogota, D.C., Capital District, Colombia

Led a high-performing team of customer support and retention agents, driving the achievement of key performance metrics through strategic planning, training, and operational excellence. My role was centered on fostering a positive and disciplined work environment, ensuring agents had access to the tools, resources, and guidance needed to deliver.

Bogota, D.C., Capital District, Colombia

I managed customer retention by addressing concerns, resolving issues, and developing tailored solutions to ensure client loyalty. I successfully retained a significant number of clients monthly, providing support to Wall Street Journal and Barron’s Magazine subscribers in English. Furthermore, I leveraged my ability to engage, influence, and build strong.

Bogota

I managed the e-Offer digital tool, which was designed to engage and retain payroll clients (B2C) by offering a comprehensive view of the bank's commercial products. I led the strategy for the tool’s placement, ensuring it aligned with corporate goals set by BBVA Spain, and created incentives to drive adoption and meet performance targets.Additionally, I.

Bogotá

I provided comprehensive back-office support and operational assistance to business banking executives, ensuring smooth processes for small and medium-sized business clients. I was responsible for the daily and monthly reconciliation of accounting entries and inter-office balances, ensuring accuracy and compliance with financial regulations. I also.

Bogotá

I was responsible for leading and supervising the customer service team, ensuring personalized service for clients interested in credit, savings, and investment products. My focus was on providing tailored solutions to meet each client’s needs, conducting detailed analysis of documents and profiles to ensure the effectiveness of credit operations.Key.

Bogota

Provide exceptional customer service, alongside driving commercial sales, customer retention, and managing operational tasks. I actively engaged with clients to promote financial products and services, meeting sales objectives and identifying new business opportunities through phone outreach and personalized advice. I excelled at building and maintaining.

Bogota

Responsible for handling both large and small cash transactions, ensuring accuracy and efficiency in processing deposits, withdrawals, and other financial transactions. I expertly managed cash flow, ensuring that all transactions were completed in accordance with bank protocols. Additionally, I provided personalized service by advising clients on financial.

Bogota

I managed a range of financial products, including mortgage loans, leasing services, and transactional products such as current accounts, remittances, and portfolios, ensuring the alignment of these offerings with the bank's growth strategy. My responsibilities included overseeing product development, market positioning, and creating strategies to drive.

Bogota

Responsible for providing exceptional customer service and managing various administrative tasks, ensuring smooth operations at the front desk. I greeted clients, handled documents, and offered advice on the bank’s products and services, actively driving sales and client engagement. I also ensured clients received timely information, including balances.

Bogota

Provided comprehensive administrative support to the management team, ensuring smooth daily operations and efficient handling of key tasks. I was responsible for managing the executive’s calendar, receiving calls, and coordinating communication through emails, ensuring that all information was delivered in a timely and professional manner. I also handled.

Bogotá

Responsible for promoting and selling a wide range of insurance products, including life, health, auto, and housing insurance, through strategic partnerships with employee funds. I conducted scheduled visits to offer tailored insurance plans to employees and members of these organizations, ensuring their needs were met with appropriate solutions. I also.

Bogotá

Responsible for developing promotional plans and advertising strategies to increase enrollment in the university’s academic programs. I visited schools and participated in university fairs, including Corferias, to generate interest in the university and encourage prospective students to apply.I created and managed databases of potential students, sending.

Kundalini Yoga Instructor, Self-Awareness And Personal Assessment, Kundalini Yoga Teacher

Diplomado En Coaching Y Pnl, Physical Education Teaching And Coaching

Bachelor Of Business Administration - Bba, International Relations And Affairs

Business And Economic International Relationships, International Relations And Affairs

Bachelor'S Degree

Activities and Societies: Swimming team