- Created documentation and implemented training for specialty pharmacy infusion coordinators; led to distribution of documentation during corporate transition period to streamline training of workflows- Recently trained and deployed 5 new infusion coordinators across FL- Managed master calendar and schedule appointments for providers based on optimal patient loads and clinician availability- Speciality Pharmacy Queue Manager focused on obtaining necessary documentation from insurance providers to complete registration and prior authorizations in order to legally dispense care and medication- Main Point of Contact for patients and multiple in/out facility staff for all infusion and speciality pharmacy care questions- Manage and maintain 100% accountability of inventory for pharmacy, 7 FL infusion locations, and home infusions; coordinate all daily medication shipments- Employee of the quarter for Q1 2023

- Provide patient care during long distance medical transports- Assist patients in taking medications, administering oxygen, rendered other situational basic life support care- Complied with all health and safety regulations, including documenting totality of patient care- Establish relationships with receiving facilities to maintain effective and smooth patient transfer