Vanessa Kates Botardo Email & Phone Number

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

National Capital Region, Philippines

• Assisted customer on activation of telephone and internet for Australian account.
• Made sure that the area of the customer has an active NBN line for activation.
• Rescheduled technician for every customer who needs assistance for installation of modem and phone line.
• Did outbound calls to provide solutions to the escalated issues from the front-of-house team.
• Checked the delivery status of customer equipment.

National Capital Region, Philippines

• Assisted customer on activation of telephone and internet for Australian account.
• Made sure that the area of the customer has an active NBN line for activation.
• Rescheduled technician for every customer who needs assistance for installation of modem and phone line.
• Did outbound calls to provide solutions to the escalated issues from the front-of-house team.
• Checked the delivery status of customer equipment.