• Answering inbound requests from candidates interested in open jobs.• Interviewing (video) candidates to make sure they’re fit for the job.• Helping candidates fill job application on employer sites.• Making sure candidates show up for interviews by sending reminders on whatsapp.• Following up with candidates right after the interview.• Assisting candidates with onboarding process: filling out links, signing offers and completing background checks.• Translating interviews with clients and candidates through video.

• Conducting comprehensive external candidate sourcing for operative and staff positions: Litigation Assistant, Intake Specialist, QA & Reporting Specialist, Personal Injury Trial Attorney, Insurance Adjuster.• Curating and maintaining a database of candidates' professional and personal information.• Coordinating and doing competency-based interviews. • Conducting initial pre-screening assessments via phone or virtual meetings.• Performing various administrative duties related to recruitment processes.• Meeting monthly performance metrics consistently.

• Develop and implement comprehensive strategies for the successful execution of the urban art festival, including defining project scope, objectives, and timelines.• Engage with diverse stakeholders, including artists, sponsors, local authorities, and the community, to ensure alignment of interests and smooth collaboration throughout the project lifecycle.• Manage logistical aspects such as venue selection, permits, equipment rentals, transportation, and accommodation to ensure seamless execution of festival activities while adhering to relevant regulations and standards.• Lead and motivate a multidisciplinary team of staff and volunteers, providing clear direction, support, and feedback to maximize their contributions and ensure project objectives are met.

• To conduct competencies-based interviews• To do internal-external staff selection processes.• To perform assessment centers.

• Execute recruitment efforts targeting external candidates for staff roles: Supervisor, Trainer, QA, Training Manager, QA Manager, Account Manager, Assistant Contact Center Manager, Recruiter, Selection Analyst, Generalist, Teacher, Payroll, Front-End Developer, Back-End Developer, Business Intelligence Analyst.• Oversee the administration and evaluation of language and knowledge proficiency assessments.• Conduct preliminary screenings via phone to assess candidate suitability.• Administer and maintain checklists for verifying candidates' documents and qualifications.• Generate comprehensive weekly reports detailing recruitment activities and progress.• Supervise and manage interns, providing guidance and support in their roles and responsibilities.

• Instruct English as a Foreign Language within the Kids and Teens Program.• Develop comprehensive lesson plans for each semester.• Implement the PPP methodology (Presentation, Practice, Production) to facilitate effective learning experiences.• Foster a student-centered learning environment to promote active engagement and participation.• Deliver task-based lessons to enhance students' practical language skills.• Provide personalized tutoring sessions for students requiring additional support.

• Provide extensive support to the AM Lab, Resources Library, Main Library, and FAQ areas.• Assist in the oversight of academic procedures for both the Adult English Program and the Kids and Teens English Program.• Prepare meticulous reports customized to meet the unique needs of each supported area.• Aid teachers in preparing for semestral quizzes.• Offer daily assistance to teachers, customers, and students as needed.

• Respond promptly to customer inquiries via email, providing comprehensive support.• Meet the daily quota for responding to emails while maintaining quality service.• Achieve established metrics and performance targets consistently.• Properly escalate cases when necessary to ensure efficient resolution.