Contributed to regional business development for intouch mena, crafting strategic growth plans and leveraging automation tools to streamline processes. Secured partnerships with clients across diverse sectorsUtilized negotiation and relationship building expertise to secure partnerships with clients in diverse industries.Contributed to company revenue growth through strategic regional sales initiatives and automation implementation.

Led remarkable business development growth in the Qatar branch of intouch mena, exceeding objectives.Cultivated strong client relationships within the Qatari market, securing new business opportunities.Oversaw all branch operations, ensuring efficient resource allocation and profitability.

Cultivated and nurtured strong client relationships: Ensured client satisfaction by exceeding service expectations and building long-term partnerships. Led the team in delivering exceptional service, resulting in high client retention rates.Maximized client profitability: Analyzed client needs and identified cross-selling and upselling opportunities to enhance client benefit and increase lifetime value.Developed and mentored a client service team: Provided coaching and guidance to ensure the team delivered exceptional client service.

Led and motivated a development team: Effectively communicated project goals, delegated tasks based on team member strengths, and fostered a collaborative work environment to meet project deadlines and objectives.Enhanced team efficiency: Implemented new processes and workflows to streamline development processes, resulting in improved productivity and increased output.Mentored and developed team members: Provided coaching and guidance to team members, helping them develop their skills and knowledge to achieve their full potential.

Developed and maintained dynamic web experiences: Utilized PHP, CGI, HTML, and JavaScript to build user-friendly and functional websites with content management systems for Lebanese artists, singers, radio stations, and live TV voting applications. Implemented quality assurance practices to ensure website performance and responsiveness across devices.Enhanced online presence and content management: Contributed to a positive experience for Lebanese media and entertainment audiences by ensuring website functionality, a seamless user journey, and the ability for clients to manage their own content effectively.Bridged creative and technical aspects: Collaborated effectively with designers and developers to translate concepts into clean code, ensuring successful website launches.