Vard Papikyan Email & Phone Number

Yerevan, Am

Armenia

Resource & Capacity Management team is directed to improve resource utilization and productive time, as well as enable company to right size ProServe teams to deliver future projects.MethodologyEstablish optimized resource & capacity management process & meeting cadence.Minimize management's involvement in resource management.Improve intraweek reallocation of resource to maximize utilization & productivity.Improve response & resolution time for resource escalations.Work with PMs to improve allocation accuracy.Consistently update soft allocations.Identify & build needed reports & dashboards.Build and maintain 12+ week resource capacity forecast & make actionable hiring/contracting decisions.Provide resource transparency for speed of decision making across practice.Identify opportunities to maximize utilization & productivity.

Yerevan, Armenia

Yerevan, Armenia

• Manage entire Banking Operations, Scanning, Archive and Mailing process in country through checking and approvals if any (setting up reliable information provision, document flow tools and processes, ensuring proper recordkeeping and management, arranging courier runs etc.)• Lead the team both in BAU and non-standard circumstances by providing guidance for successful implementation and completion of all processes• Manage relationship with the third party service providers for Banking Operations, Scanning, Archive and Mailing.• Implement stringent project management processes to ensure operational effectiveness and customer service quality increase.

- Lead and conduct branch operations - Lead, develop and manage the team - Acquire and deepen customer relationships to achieve targets - Assure full compliance with internal policies and procedures - Manage customer experience, compliant handling

Armenia

- Cooperate with designers to create clean interfaces and ensure daily branch activities are done, taking responsibility for both personal and team duties. - Develop customer long-term relations to maximize cross-sales opportunities and increase customer loyalty.-Be a part of an integrated team to ensure standards are met and operating models delivered. -Promote teamwork and contribute to the positive relations between staff members.

Yerevan, Armenia

Full time backend admin in AIMEOS interface. Responsible for managing database content, products, categories and other data as well as configuring payment/delivery services or basket rules.

Master'S Degree, Business/Managerial Economics, Master’S Degree

The Master in Agribusiness program provides an internationally competitive education which equips finance and marketing specialists.

Bachelor'S Degree, Agribusiness And Marketing, A

High School Diploma