As an Operations Lead at NRI Distribution, I leverage my problem solving and communication skills to oversee the daily operations of the warehouse and ensure customer satisfaction. I have a Business Management degree from Langara College, and I have completed certifications in Lean Six Sigma Foundations and Inclusive Leadership. With over three years of experience in the logistics and retail industry, I have managed teams, optimized processes, and delivered results in various roles, such as Store Manager at Petro Canada and Freight Lead at a52 Fulfillment. I am passionate about creating a positive and productive work environment, where I can empower my team, partner with clients and stakeholders, and support the company's mission and vision.