A caseworker for Human Rights violations (Human Rights Commission), Rural Development Projects, Panchayat Raj Topics, MGNREGA, Civil Cases(KAT), Rural Drinking Water and Sanitation Department, Panchayat Raj Engineering Division, Karnataka Rural Infrastructure Development Limited, Grievances, District Project Management, E-tenders, RTI, Reporting to Chief Executive Officer(IAS) - ZP(RDPR)

Key Responsibilities: • Formulating the Standard Operating Procedures (SOP) for data collection, data research and implement it in the team• Ensure complete review of team output on a daily basis - conduct 1-on-1s with executives to provide constructive feedback on the quality and throughput of the final output of all work done• Proactively flag issues related to process compliance including non-completion of tasks, errors and deviations from defined processes•… Show more Key Responsibilities: • Formulating the Standard Operating Procedures (SOP) for data collection, data research and implement it in the team• Ensure complete review of team output on a daily basis - conduct 1-on-1s with executives to provide constructive feedback on the quality and throughput of the final output of all work done• Proactively flag issues related to process compliance including non-completion of tasks, errors and deviations from defined processes• Team Management - Ensure training of team members. Groom each person to reach their peak potential• Actively monitor and contribute to employee performance management process. Ensure compliance of company wide processes within the team including discipline• Solely responsible for team's accuracy & efficiency• Formulating training and incentive plans, maintaining efficient team structure and performance through analytics, processes and toolsACHIEVEMENTS:• Excellency in analysis of newsfeed data, proficiency in excel tool credited me with additional responsibility as acting team manager/team leader/team mentor within 4 months of my joining also undertook manager/lead/mentor role since then.• Collaborated with the team Top Management in preparing SOPs, financial documents & Training Plan.• Responsible for multiple projects -> Source Validation, Ticket Resolution, Funding Merger & Acquisition (FMA), Events, Newsletters & Blogs Scan.Along with reviewing of the work done by executives.• Created multiple assessments, assignments, review assessments & Quiz forms etc. to ensure the process adherence, data quality & efficiency of the executives in the team.Inturn bringing down the overall error rate of the team down. ACCOMPLISHMENTS• Collaborated with team of [3] in the development of [Source Validation]• Collaborated with team of [4] in the development of [Ticket Resolution]• Collaborated with team of [3] in the development of [FMA]• Supervised team of [15] Executives Show less

Key Responsibilities• To conduct online research to collect primary & secondary data regarding startups• Interpreting and analyzing data for driving business solutions• Analyzing the newsfeed data from various data channels/sources - - > classifying the analyzed newsfeed data into a stipulated format/layout - - > uploading the same onto platform called Tracxn (Internal Tool)• Adhering to processes and SOP