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Maria Vasilyeva Email & Phone Number
CRM and customer experience director
at
Делимобиль
1 work email found
@mail.ru
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
CRM and customer experience director
Location
Moscow, Moscow City, Russian Federation
Company size
Who is Maria Vasilyeva? Overview
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Quick answer
Maria Vasilyeva is listed as CRM and customer experience director at Делимобиль, a company with 164 employees, based in Moscow, Moscow City, Russian Federation. AeroLeads shows a work email signal at mail.ru and a matched LinkedIn profile for Maria Vasilyeva.
Maria Vasilyeva previously worked as CRM & customer experience director at Делимобиль and CRM head at Transtelecom. Maria Vasilyeva holds Mba, Marketing And Sales Management from Academy Of National Economy Under The Government Of The Russian Federation.
Company email context
Email format at Делимобиль
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*@mail.ru
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Profile bio
About Maria Vasilyeva
Always interested to perform complex tasks related to strategy development & implementation, analysis, search for patterns & reasons, approaches to decision making in the field of customer experience management (CEM), customer relationship management (CRM), targeted marketing, upsell.
Listed skills include Crm, Segmentation, Management, Strategy, and 16 others.
Current workplace
Maria Vasilyeva's current company
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Делимобиль
9 roles
Maria Vasilyeva work experience
A career timeline built from the work history available for this profile.
Crm & Customer Experience Director
Current
Aug 2019 - Present
Crm Head
1. Responsible for targeted marketing strategy. 2. Responsible for targeted communication with subscriber base in all direct channels (retention, cross/up sell, loyalty, satisfaction) & contact policy.3. Responsible for direct channels development.4. Responsible for customer analytics, customer insights, data mining & monetization of customer data.5. Own.
Oct 2018 - Aug 2019
Maternity Leave
.
ready for new opportunities
Jan 2016 - Sep 2018
Customer Base Management Director
1. Define customer base strategies to reach goals of increasing customer value, satisfaction, and churn decreasing.2. Deploy customer base segmentation strategies & usage stimulation strategies3. Responsible for communication with sub base in all direct channels & contact policy deploying4. Responsible for Tele2 Russia bonus program development.
Mar 2011 - Nov 2015
Retention Manager, Head Of Customer Base Management (From 03.2010)
Tele2 Russia
1. Retention, cross\up sales activities planning & development in TELE2 Russia. 2. Targeted approach to customer’s communications (trainings for regional managers, targeted activities planning & control) 3. Churn control & dissatisfaction analysis in regional companies. 4. New tools & channels for customer communications implementation (campaign.
Jul 2007 - Feb 2011
Manager & Leading Expert In Customer Service Department
1. Retention activities development (retention on outgoing & inbound calls, telemarketing activities aimed on customer`s satisfaction & retention). 2. Staff recruiting, coaching, goal-setting, control.3. Working process optimization.Results: excellent operational targets performing, approach to VIP customers retention, collection & cross sales.
May 2004 - Mar 2007
Customer Service Expert, Vip Service Expert
1. Customer service & cross/up sales for VIP segment.2. Customer service procedures development. 3. Retention campaigns developnemt & realizationResults: excellent operational targets performing, start of cross sales programs to VIP customers.
Jan 2000 - May 2004
Expert
Omar Tour
1. Took part in negotiations with partners (hotels & operators), responsible for acquisition of new hotels partners. 2. Responsible for proposals for individuals & groups.3. Partisipated in promo hotel tours & industrial exhibitions. 4. Responsible for tours sales & paper work (visas, tickets, passports, hotel bookings)Results: excellent operational results.
Aug 1999 - Jan 2000
Team & coworkers
Colleagues at Делимобиль
Other employees you can reach at delimobil.ru. View company contacts for 164 employees →
НП
Никита Патоков
Colleague at ДелимобильSaint Petersburg Metropolitan Area, Russian Federation
View →
ES
Ekaterina S
Colleague at ДелимобильRussia, Russian Federation
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KG
Kirill Gusarov
Colleague at ДелимобильMoscow, Moscow City, Russia, Russian Federation
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SP
Sergey Pochitay
Colleague at ДелимобильVilnius, Vilniaus, Lithuania, Lithuania
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YM
Yan Muravskyi
Colleague at ДелимобильRussia, Russian Federation
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MB
Mira Bobrus
Colleague at ДелимобильMoscow, Moscow City, Russia, Russian Federation
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RM
Ruslan Minzarskiy
Colleague at ДелимобильRussia, Russian Federation
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ИМ
Игорь Морозов
Colleague at ДелимобильNizhny Novgorod Metropolitan Area, Russian Federation
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VV
Valery Vasin
Colleague at ДелимобильAntalya, Türkiye, Turkey
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MP
Mariia Pastukhova
Colleague at ДелимобильValencia, Valencian Community, Spain, Spain
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Никита Патоков
Colleague at ДелимобильSaint Petersburg Metropolitan Area, Russian Federation
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ES
Ekaterina S
Colleague at ДелимобильRussia, Russian Federation
View →
KG
Kirill Gusarov
Colleague at ДелимобильMoscow, Moscow City, Russia, Russian Federation
View →
SP
Sergey Pochitay
Colleague at ДелимобильVilnius, Vilniaus, Lithuania, Lithuania
View →
YM
Yan Muravskyi
Colleague at ДелимобильRussia, Russian Federation
View →
MB
Mira Bobrus
Colleague at ДелимобильMoscow, Moscow City, Russia, Russian Federation
View →
RM
Ruslan Minzarskiy
Colleague at ДелимобильRussia, Russian Federation
View →
ИМ
Игорь Морозов
Colleague at ДелимобильNizhny Novgorod Metropolitan Area, Russian Federation
View →
VV
Valery Vasin
Colleague at ДелимобильAntalya, Türkiye, Turkey
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MP
Mariia Pastukhova
Colleague at ДелимобильValencia, Valencian Community, Spain, Spain
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2 education records
Maria Vasilyeva education
Mba, Marketing And Sales Management
Master’S Degree, Psychology
The State University Of Human Sciences
FAQ
Frequently asked questions about Maria Vasilyeva
Quick answers generated from the profile data available on this page.
What company does Maria Vasilyeva work for?
Maria Vasilyeva works for Делимобиль.
What is Maria Vasilyeva's role at Делимобиль?
Maria Vasilyeva is listed as CRM and customer experience director at Делимобиль.
What is Maria Vasilyeva's email address?
AeroLeads has found 1 work email signal at @mail.ru for Maria Vasilyeva at Делимобиль.
Where is Maria Vasilyeva based?
Maria Vasilyeva is based in Moscow, Moscow City, Russian Federation while working with Делимобиль.
What companies has Maria Vasilyeva worked for?
Maria Vasilyeva has worked for Делимобиль, Transtelecom, ., Tele2 Russia, and Vimpelcom.
Who are Maria Vasilyeva's colleagues at Делимобиль?
Maria Vasilyeva's colleagues at Делимобиль include Никита Патоков, Ekaterina S, Kirill Gusarov, Sergey Pochitay, and Yan Muravskyi.
How can I contact Maria Vasilyeva?
You can use AeroLeads to view verified contact signals for Maria Vasilyeva at Делимобиль, including work email, phone, and LinkedIn data when available.
What schools did Maria Vasilyeva attend?
Maria Vasilyeva holds Mba, Marketing And Sales Management from Academy Of National Economy Under The Government Of The Russian Federation.
What skills is Maria Vasilyeva known for?
Maria Vasilyeva is listed with skills including Crm, Segmentation, Management, Strategy, Customer Retention, Telecommunications, Analysis, and Target Marketing.
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