Scaled engineering team from 7 to 50+ engineers of Dunzo Merchant Service (B2B arm) to support business with 1 million+ monthly orders across 10k Weekly active Merchants, 200+ API integrations & JioMart

Noticeboard is a communication platform for frontline teams. Our experience in leading teams across logistics, operations and retail made us acutely aware of a communication gap between central office teams and the non-desk workforce. Whether it was for effective training dissemination, policy updates, customer feedback, the processes in place to assimilate non-desk teams did not reflect the technology of today. Collaboration tools like Slack, Hipchat, Atlassian have gained popularity off late, however they are focused only on the knowledge workers, who are rarely more than 20% of the workforce. The entire enterprise communication revolution has bypassed 80% of the workforce that is non-desk, and mostly frontline. Nearly all the frontline workers today have a smartphone but they need to rely on consumer tools like whatsapp to get their work done. With Noticeboard, our aim is to resolve these communication challenges by connecting these frontline workers with central offices teams. Ultimately we believe Noticeboard can evolve to be the default workstation for the mobile workforce.We are looking for smart, energetic engineers who can join our frontend team and build and own entire web application.

Myntra Logistics Last mile efficiency and customer experiencePeople management, Budgeting & Planning, Process compliance & excellenceDaily operations and handling spikes (up to 20X) in shipment volumesBudgeting and Team management responsibilities including hiring, development, grooming and managing expectations), team size 1800

Responsible for setting up marketplace Supply Chain – Vendor management, Inbound logistics, Warehouse managementCustomer Experience (Net Promoter Score) of marketplace supply chainDaily operations and handling spikes (up to 30X) in order volumesBudgeting and Team management (hiring, development, grooming and managing expectations), team size 400

Understood business requirements to create product roadmap for marketplace systemsWrote product tech specs for development along with integration test casesManaged the product deployment timelines to ensure quick implementationWorked with cross-functional teams (business, software partner, warehouse, logistics) to facilitate smooth implementation

Vendor operations – policy design, communication, implementation and monitoringSetting up and improvising processes related to Supplier On-boarding, Cataloguing, Stock & Prices, Dropship Fulfillment and Returns, Just In Time Fulfillment and ReturnsManaged day to day operations and exceptions involvedLiaison between various vendors and internal teams (WH, Logistics, Production, Accounts)Budgeting and Team management (hiring, development, grooming and managing expectations), team size 25

Understood business requirements by means of secondary and primary research to create product roadmap, scoping and MRDCreated story boards and UI screens and published specifications to development team after doing differential analysis (PRD)Prepared a project schedule for the product, validated the output with requirements and managed its deployment and deliveryCreated marketing collateral and executed demos to various clients and stakeholders, actively contributed in pre-sales meetingsWorked with cross-functional teams to facilitate smooth execution of project (development), deployment (systems), agent support (operations), marketing and pre-sales (marketing).As middle management worked in devising several policies and processes (mainly recruitment), managed campus recruitment

Profiled 18 malls in 2 out of 6 in NCR regions for various attributes like positioning, catchment, trade mix, location etcMet and interviewed around 20 HNIs and developers for the purpose of primary data collectionContributed to the evaluation framework and excel model for ranking of malls and high streets and recommended 8 mallsPrepared case studies on the practices followed by brands like Bose, Harrods and McDonalds for customer experience

Understood project requirements and provided development scheduleDesigned and developed various modules along with the test cases as per requiredInterfaced with client for trainings and project delivery and acceptance testing