Vedran Fak
AeroLeads people directory · profile

Vedran Fak Email & Phone Number

Director of Support and Success at Prerender.io®
Location: Zagreb Metropolitan Area, Croatia 8 work roles 1 school
2 work emails found @toggl.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email v****@toggl.com
LinkedIn Profile matched
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Current company
Prerender.io®
Role
Director of Support and Success
Location
Zagreb Metropolitan Area, Croatia
Company size
25 employees

Who is Vedran Fak? Overview

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Quick answer

Vedran Fak is listed as Director of Support and Success at Prerender.io®, a with 25 employees, based in Zagreb Metropolitan Area, Croatia. AeroLeads shows a work email signal at toggl.com and a matched LinkedIn profile for Vedran Fak.

Vedran Fak previously worked as Product Manager & Team Lead at Toggl and Technical Product Manager at Toggl. Vedran Fak holds Bachelor Of Science, Information Technology from Faculty Of Organization And Informatics.

Company email context

Email format at Prerender.io®

This section adds company-level context without repeating Vedran Fak's masked contact details.

{first}@toggl.com
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AeroLeads found 2 current-domain work email signals for Vedran Fak. Compare company email patterns before reaching out.

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Profile bio

About Vedran Fak

With more than a decade of experience in customer-focused roles, I have acquired a variety of skills which enable me to address a wide range of user-centric problems. This passion for problem-solving fuels my commitment to delivering solutions that not only improve user experiences but also enhance operational efficiency. As a team player, I find immense satisfaction in being part of a cohesive, capable unit that functions seamlessly.

Listed skills include Html, Css, Wordpress, Community Management, and 15 others.

Current workplace

Vedran Fak's current company

Company context helps verify the profile and gives searchers a useful next step.

Prerender.io®
Prerender.Io®
Director of Support and Success
Zagreb, HR
Website
prerender.io
Employees
25
AeroLeads page
Company profile
View company profile Email format
8 roles

Vedran Fak work experience

A career timeline built from the work history available for this profile.

Product Manager & Team Lead

Current
Toggl

The unique combo of product management and people leadership meant I was in charge of setting the product direction for the Data Management team as well as manage all engineers included in the team.

Dec 2023 - Present

Technical Product Manager

Toggl

Technical PM for Backend, Frontend and SRE teams. As part of this role I was one of the drivers of the Authorization project; a massive rewrite of the user access system for the Track product.

Jun 2023 - Nov 2023

Head Of Customer Support

Toggl

The Toggl Support team provides assistance to over 500k active users across two products, owns the Knowledge Bases, reports technical issues, performs product training for new employees, etc. The team's biggest achievements:- Implemented countless self-serve solutions to help users get assistance immediately and reduce the load on the Support team. - Reduced the time to response from 5h to 30 minutes. - Scaled down the size of the team despite the no. of active users constantly rising.- Lowest employee turnover in Toggl.- Highest team member satisfaction scores in Toggl.

Sep 2020 - Jun 2023

Customer Support Team Lead

Toggl

Croatia

Leading a vastly distributed team of 11 people across 6 different timezones. Regularly conducting 1on1s and hiring new Support agents. Implemented numerous operational improvements.

Jan 2018 - Sep 2020

Customer Support Agent

Toggl

Croatia

Providing email and social media support to Toggl users. Specialty, billing-related questions.

May 2016 - Jan 2018

Technical Support Specialist

Templatic

Croatia

Most of my time was spent answering customer tickets, writing documentation, creating help videos and QA testing the products. Occasionally I also wrote blog posts and created sales & demo pages.

Feb 2012 - Apr 2016

Community Manager

Templatic

Communication with customers in all public areas (social media, review sites, etc).

Jul 2011 - Feb 2012
Team & coworkers

Colleagues at Prerender.io®

Other employees you can reach at prerender.io. View company contacts for 25 employees →

GR Giovanni Rodighiero Giovanni Rodighiero Colleague at Prerender.Io®Vicenza, Veneto, Italy View → FE Flordelisa Espra Flordelisa Espra Colleague at Prerender.Io®Lapu-Lapu, Central Visayas, Philippines View → LL Laszlo Luczo Laszlo Luczo Colleague at Prerender.Io®Szeged, Csongrád, Hungary View → LT Laszlo Takacs Laszlo Takacs Colleague at Prerender.Io®Debrecen, Hajdú-Bihar, Hungary View → CV Carli Van Stolk Carli Van Stolk Colleague at Prerender.Io®Porto Metropolitan Area, Portugal View → IO Irina Oancia Irina Oancia Colleague at Prerender.Io®Bucharest, Romania View → RH Raquel Heyman Raquel Heyman Colleague at Prerender.Io®Lisbon, Portugal View → GC Graeme Colman Graeme Colman Colleague at Prerender.Io®Cape Town, Western Cape, South Africa View → HR Harry Ray Harry Ray Colleague at Prerender.Io®Rochester, New York, United States View → TK Tiffany Kroll Tiffany Kroll Colleague at Prerender.Io®Coín, Andalusia, Spain View →
1 education record

Vedran Fak education

  • Faculty Of Organization And Informatics
    Faculty Of Organization And Informatics
    Information Technology
FAQ

Frequently asked questions about Vedran Fak

Quick answers generated from the profile data available on this page.

What company does Vedran Fak work for?

Vedran Fak works for Prerender.io®.

What is Vedran Fak's role at Prerender.io®?

Vedran Fak is listed as Director of Support and Success at Prerender.io®.

What is Vedran Fak's email address?

AeroLeads has found 2 work email signals at @toggl.com for Vedran Fak at Prerender.io®.

Where is Vedran Fak based?

Vedran Fak is based in Zagreb Metropolitan Area, Croatia while working with Prerender.io®.

What companies has Vedran Fak worked for?

Vedran Fak has worked for Prerender.Io®, Toggl, and Templatic.

Who are Vedran Fak's colleagues at Prerender.io®?

Vedran Fak's colleagues at Prerender.io® include Giovanni Rodighiero, Flordelisa Espra, Laszlo Luczo, Laszlo Takacs, and Carli Van Stolk.

How can I contact Vedran Fak?

You can use AeroLeads to view verified contact signals for Vedran Fak at Prerender.io®, including work email, phone, and LinkedIn data when available.

What schools did Vedran Fak attend?

Vedran Fak holds Bachelor Of Science, Information Technology from Faculty Of Organization And Informatics.

What skills is Vedran Fak known for?

Vedran Fak is listed with skills including Html, Css, Wordpress, Community Management, Blogging, Technical Support, Customer Satisfaction, and Hiring.

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