Manuel Velasquez Email & Phone Number

Patchogue, New York, United States

Garden City, Ny

Garden City, Ny

• Greet customers as they arrive at the Starbucks outlet and inquire into their orders• Provide customers with information on popular coffee blends• Assist patrons in finding seats inside the coffee shop and take their orders• Educate customers about the history of each coffee blend when inquired• Take orders and punch them in the coffee shop database• Provide customers with price information and billing stubs• Give samples of popular coffee blends with a view to… Show more • Greet customers as they arrive at the Starbucks outlet and inquire into their orders• Provide customers with information on popular coffee blends• Assist patrons in finding seats inside the coffee shop and take their orders• Educate customers about the history of each coffee blend when inquired• Take orders and punch them in the coffee shop database• Provide customers with price information and billing stubs• Give samples of popular coffee blends with a view to creating sales opportunities• Offer customers demonstrations using brewing equipment• Brew coffee per instructions while ensuring that each brew conforms to the standards set by Starbucks• Serve brewed coffee and ask for feedback• Ensure that any complaints are entertained in a positive manner with a view to keep patrons happy and ensure recurring business• Take payments for coffee sold and tender change• Ensure that Starbucks merchandising and signing standards are followed appropriately• Ensure cleanliness and sanitization of all work areas• Make sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis• Make minor repairs on coffee brewing equipment• Ensure that sufficient supplies are available and inform procurement officers of any shortages• Make sure that coffee blends are stored in a safe manner Show less

Greater New York City Area

+Participated in user moves, adds and changes +Provided 1st level hands-on support to troubleshoot, install and resolve desktop, laptop,network, and data center operations + Performed computer troubleshooting and machine rebuilds + Responsible for tracking and security of fixed assets