Veleda Miller Email & Phone Number

United States

- Director of Client Success supports the goal of sales, client growth, retention, and Implementation Plan Services for GRAPHISOFT with internal departments of Professional Services Consultants and Customer Enablement. - Responsibilities include on-boarding, leading, mentoring, and overseeing the operations of the team members.- Work cross functionally with Marketing, Sales, Tech Support, Education, and Client Success in order to drive growth and successful outcomes for our clients. - Lead presale service activities, successful implementation and continuous learning and development solutions. - Strategize with GRAPHISOFT nationally and globally to achieve growth and client success.- Determine work efforts and needs of my team as they investigate and analyze potential and existing customer’s business processes, workflow, and technical environmental fit.

Remote

Asheville, North Carolina Area

South Region

For nearly two decades, I embraced the Building Information Modeling technology of ArchiCAD where I have the opportunity to work in the AEC industry as a professional consultant. I developed AIA accredited learning content that has been adopted nationwide for Graphisoft clients. Other goals and successes include enhanced processes that streamline workflows and increases productivity inside architectural firms and construction companies.

Provide and manage multiple full-circle commercial project management responsibilities at once. These duties included reviewing blueprints, project cost estimates and proposals, and product delivery according to scheduled deadlines.

Bachelor Of Science (Bs), Construction Management

Associate Of Arts And Sciences (Aas), Cad/Cadd Drafting And/Or Design Technology/Technician

Activities and Societies: President of Student Council