Veri Daniel Sidauruk Email & Phone Number

Jakarta Metropolitan Area

South Jakarta, Jakarta, Indonesia

- Collaborated with the Quality Performance Team to develop and standardize production quality documents for AQUA’s end-to-end process, covering source of water, pre-water treatment, water treatment, washing, filling, and finished product stages)- Conducted in-depth analysis and generate comprehensive reports about AQUA, VIT, and Mizone production quality data and KPI for the Quality Performance Team and 40 factories to drive continuous improvement in production quality standards.- Enhanced the process efficiency of quality control data retrieval from local database management system (DBMS) using SQL queries.

Bandung, West Java, Indonesia

- Created modules and taught Python, R, and Excel to 100+ college students in some workshops.- Created modules and taught about database systems (SQL, R), information system design, Enterprise Resource Systems (ERP), and Decision Support Systems (DSS) to 200+ college students.

Bekasi Regency, West Java, Indonesia

- Developed a chatbot management application that has been used to notify over 100 contact persons from more than 90 customers about order updates and has sent over 1000 notifications in 3 months.- Minimized time wasted on data checking to answer customer questions about order updates through process automation.- Increased customer satisfaction by reducing chat response time rate from hours to less than 30 seconds.- Created an analytical dashboard to monitor the usability of the chatbot and KPIs of the Marketing Department.- Conducted user testing and socialization for up to 20 people regarding the use of the chatbot management application from the Marketing Department, Intralogistics Department, and Board of Directors.

South Jakarta, Jakarta, Indonesia

- Developed 8 data marts in Google Cloud BigQuery about students’ profiles, tutoring credits, tutor schedules, and active users per time interval (daily, weekly, and monthly).- Created and enhanced 4 analytical dashboards using Looker Studio to monitor tutor rates and student tests and maintain the key performance indicators.- Designed a data architecture to simplify B2B operational data storage flow on student profiles and progress (entity relationship diagram, decomposition diagram, and data flow diagram).

- Became a mentor for 5 ITB students who are also TELADAN awardees (share about college, TELADAN journey, and other useful topics about professional preparation).- Became a co-facilitator in Lead Self Camp for more than 130 TELADAN awardees in a leadership camp to teach about self-awareness, goals, challenges, and many more.

- Encouraged ITB first-year students to apply for TELADAN scholarship by doing roadshows to students from 12 faculties in ITB.- Guided more than 500 applicants from ITB throughout the recruitment process.

Bachelor Of Engineering - Be, Industrial Engineering

Assistant Lecturer for Some Courses: 1. Introduction to Industrial Engineering 2. Database Systems 3. Information System Analysis.

Student, Mathematics And Natural Science

Activities and Societies: Mathematics and Natural Science, outstanding students, student council, research projects, and sports club.