Verity Dibben Email & Phone Number

Singapore

Singapore

Australia

Singapore

Managed all elements of running two high-end retail business in tandem (excluding product purchasing and accounts), acting as non-equity partner. In addition, co-created additional brands to sit under Emperor’s Attic. Ongoing strategy and business development, planning and execution to grow all businesses from inception to lucrative SME operations.Responsibilities for all businesses/brands:• Designed and implemented all day to day operational and logistical elements - instore and online. From appointing and organising suppliers and vendors, through to product warehousing, deliveries and all touch points in between for the product, vendors, staff and customers. • Implemented systems and processes to manage product and customer lifecycles, plus point of sale and website integrations• Co-developed website content, copy and managed full online and media presence• Managed the set up and ongoing maintenance of SEO, SEM, g-suite advertising, website and customer CRM, and eDM processes• Managed a complete re-brand for Emperor’s Attic and co-created brands for Willow and Lampton from inception• Managed, staged and styled monthly photo shoots and managed brand imagery for all brands. Plus in-store merchandising, styling and overall brand aesthetic• Staff management, staff rosters, hiring and training• Ongoing customer service management, and consignee relationship management

Singapore

• Designed, developed and implemented a marketing and business development strategy, plus a networking and relationship plan for APAC Partnership• Trained and coached the resident Senior BD Manager to set her up for success and deliver on strategy • Created solid reporting and metrics framework to report APAC results to the CEO & global board

Singapore

APAC Global Marketing expert and training lead for marketing applications and policies/procedures, fitting business needs with technical and practical solutions. Wrote and delivered high-end training programmes to drive learning and change at all levels of organisation. Managed a team of 5 remotely.HighlightsGlobal and regional support and problem solving• Global insight having worked closely with teams in 28 countries, and having lived and worked in EMEA, the US and APAC• Partnered with senior stakeholders across the firm to develop global solutions for changing local business requirements, aligning client development efforts with global strategy• Determined global policy and supporting processes and reporting to track compliance• Supported commercialisation of IP by developing marketing systemsProject management• Launched marketing systems for 1200+ users across 16 APAC offices and 18 EMEA offices• Implemented marketing systems in the Moscow, Kiev, Madrid, Seoul and Tokyo offices; remotely and on site• Intermediary between end-user groups and internal and external technical teams to develop technical and practical solutions to deliver firm strategyTraining, change management and communications• Wrote/led global training programmes for all user-levels across the firm, for multiple marketing systems to gain end user buy-in and drive behaviour change. Including suites of online, email and live training tools• Created firm-wide dependence on marketing systems to be the pivotal infrastructure behind business development and marketing activity• Led regular cross-office user meetings to communicate policies and align global marketing practicePeople management• Remotely hired and line managed a team of 6 in India and Australia• Involved in global development of a new-starter induction curriculum• Involved in creating the Greater China Professional Development programme• Wrote globally distributed Professional Development training content

London & Hong Kong

APAC lead (and previously EMEA) for Bain marketing database applications, designing and deploying global policies/procedures, fitting Bain business needs with technical and practical solutions. Wrote and delivered high-end training programs to drive learning and change at all levels of organisation. Managed a team of 5 remotely.

Boston & London

Transferred and promoted to Bain Boston Global Marketing Team to work on the global marketing platform to provide a local-office perspective to a global project. Wrote and delivered high quality local and regional training for stakeholders at all levels of organization, implementing marketing systems throughout EMEA.

London & Boston

Enabled the firm to strengthen and build relationships with Bain’s target market by strategically driving the most effective use and maintenance of the marketing database. Coordinated and delivered premium and differentiated marketing events.

Raised the profile of Young Enterprise London within educational establishments, industry, commerce and other stakeholders, by pulling together and delivering high quality educational programmes for 4-24 year olds.

Bachelor Of Arts (Ba)

Certificate Iv