Veronica Moss

Veronica Moss Email and Phone Number

Customer Service Representative @ ibex
Seguin, TX, US
Veronica Moss's Location
Seguin, Texas, United States, United States
About Veronica Moss

Great leadership and managerial skills with 12+ years’ experience. Managing various sales and car count driven goals in a high-volume restaurant. Help with cutting down on labor costs, by pushing those cars through faster and bringing great quality service. Coaching the crew and acknowledging them for their great efforts. Along with introduction to management certification and ServSafe certified.

Veronica Moss's Current Company Details
ibex

Ibex

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Customer Service Representative
Seguin, TX, US
Website:
ibex.co
Employees:
55
Veronica Moss Work Experience Details
  • Ibex
    Customer Service Representative
    Ibex
    Seguin, Tx, Us
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  • Ibex
    Customer Service Representative
    Ibex Sep 2023 - Present
    New Braunfels, Texas, United States
    Answering a high volume of incoming phone calls.• Determine members needs and provide appropriate solutions.• Use multiple computer programs simultaneously on multiple screens while on the phone. • Use problem solving and critical thinking skills to resolve concerns. • Strong analytical abilities and problem solving skills to resolve issues. • Ability to adapt and work well under pressure in a fast paced environment with frequently changing priorities.• Ability to multi-task handling customer concerns and navigate through resources simultaneously. • Excellent written and communication skills. Healthcare insurance industry experience
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  • Mcdonald'S
    Shift Manager
    Mcdonald'S Mar 2011 - Sep 2023
    Seguin, Texas, United States
    • Managing various sales and car count driven goals in a high-volume restaurant.• Helped with cutting down labor costs, by pushing those cars through faster and bringing great quality service.• Coaching the crew and acknowledging them for their great efforts.• ServSafe Certified.• Ensure that all the assigned machines in my department are cleaned and followed up to ensure the quality is there.• Checked for hourly sales and car counts. To ensure that we are making our hourly goals.• Ensuring the start of the day is set up for success, by being the opening manager.• Checking food safety protocols daily.• Introduction to Management class certification.
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Veronica Moss Education Details

Frequently Asked Questions about Veronica Moss

What company does Veronica Moss work for?

Veronica Moss works for Ibex

What is Veronica Moss's role at the current company?

Veronica Moss's current role is Customer Service Representative.

What schools did Veronica Moss attend?

Veronica Moss attended Colorado Technical University, Western Governors University.

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