-Ensured all patrons were greeted and treated with hospitality -Scanned tickets for over 400 patrons-Trained new cohort of ushers -Assisted with seating during house open and late seating-Apprenticed as assistant house manager for half a season of performances-Directed patrons to the various areas of the theater, including: lower lobby pre-show engagement, concessions, merchandise, facilities, levels of the house, and elevator-Kept record of school groups that came to the theater via various modes of transportation for education performances -Handled cash in concessions and merchandise and maintained stock in both areas-Interacted with families in pre-show activities before performances