-Manage team of 11+ including two shops-Manage operational budget of $250K+-Spearheaded cost reduction plan by reducing $30K from annual operational budget-Drive continuous performance improvement within the operation ensuring the delivery of financial productivity-Human Resources-Organize and manage the process of incoming and outgoing mail-Hire, train and evaluate employee performance-Scheduling-Consult with venders to obtain bids for supplies, services, and equipment-Monitor and manage postage by phone, Permit, Business Reply and PO accounts-Develop and maintain positive relations with internal and external customers-Aid senior leadership during executive decision-making processes and recommend corrective actions and improvements-Followed through with client requests to resolve problems-Complete special projects by using effective decision making and time management skills

-Managed outgoing and incoming flow of work in print shop-Set and made sure production deadlines were met-Communicated directly with Creative Services team to approve and evaluate artwork-Executed creative projects for clients-Acquired and Procured specialty office supplies-Processed internal and external billing and invoicing

-Facilitated the day-day operations of the law firm, trained and supervised support staff, develop and implemented office initiatives and assure that the office remains compliant with local, state and federal regulations-Maintained and managed databases and case load, performed case research-Prepared multi-state corporation formation documents-Tracked legal files and managed computerized legal databases-Assisted attorneys and legal team with hearings, trials and other meetings by doing research, preparing pleadings, discovery and gathering the appropriate documentation and filing with appropriate courts-Met with attorneys to discuss case strategy and suggest various avenues for case completion-Prepared legal documents (correspondence, pleadings, etc.) and correspond with legal agencies, outside counsel, and vendors-Ordered supplies, prepared and send out client billing and managed the collection of accounts