Veronica Smith Email & Phone Number

United States

• Execute lesson plan consistent with teacher guidelines and school curriculum• Maintain discipline in the classroom and foster a safe, productive learning environment in accordance with school policies• Compile report for teacher that includes student attendance, lesson-plan progress, disciplinary actions, and positive developments

▪ Consulted with Verizon’s Business to Business (B2B) Sales team, assisting them with generating revenue and exceeding sales targets through contractual agreements, financial audits, and various legal documentation.• Utilizes Strategic Account Management (SAM) for reporting, analysis and action planning and management activities.• Exhibit superior troubleshooting and resolution skills to address customer concerns.• Analyzed and resolved issues with customer billing and cellular… Show more ▪ Consulted with Verizon’s Business to Business (B2B) Sales team, assisting them with generating revenue and exceeding sales targets through contractual agreements, financial audits, and various legal documentation.• Utilizes Strategic Account Management (SAM) for reporting, analysis and action planning and management activities.• Exhibit superior troubleshooting and resolution skills to address customer concerns.• Analyzed and resolved issues with customer billing and cellular issues.• Communicated issues, questions, and/or concerns to proper management.▪ Presented business solutions to preserve and expand business with the authority to interpret, prepare and summarize contractual issues and risks.▪ Collaborated with the Business and Government Customer Operations (BGCO), Sales, Marketing, and Legal department around expected deliverables resulting in a quality metric of 98%.▪ Administered basic project management support by tracking project success monthly using performance metrics, monitoring project results, and producing informative project reports.▪ Achieved developing and implementing several operational initiatives by effectively providing business analysis, thought leadership, and solution-driven guidance with a unified approach that fostered a collaborative environment.▪ Managed the day-to-day activities of the Business to Business (B2B) Sales team about financial management, cost analysis, budget reporting and forecasting, and current accounting trends.▪ Supervised the status of business accounts and balances, identifying inconsistencies regarding account credits based upon the client contract agreement. ▪ Ensured 100% compliance with established internal control procedures by auditing records, reports, operating practices, and client documentation. Show less